Lux Resort Server Assistant - Tips Eligible

Mii amo; Irvington (VA); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Benefits package

Equal Opportunity Employer

Job summary

The Tides Inn, part of Tanzerra Resorts, is a luxury waterfront resort in Irvington, Virginia. We are seeking a Server Assistant to support the front-of-house team, uphold elegant dining standards, and assist with in-room dining and service flow.

Responsibilities include assisting with dining room service, delivering dishes, organizing stations, and collaborating with Captains and Front Waiters to ensure guest satisfaction.

Qualifications

• Previous experience in hospitality preferred; experience in luxury or upscale dining environments is a plus.
• Demonstrated strong work ethic and eagerness to learn elevated service standards.
• Warm, professional demeanor with a genuine commitment to refined hospitality.
• Ability to perform effectively in a fast-paced environment while maintaining composure and grace.
• Availability to work evenings, weekends, and holidays as required.
• High School Diploma or equivalent.

Responsibilities

• Regular and reliable attendance is an essential function of this role.
• Support the Captain and Front Waiters by ensuring each table receives attentive, efficient, and polished service.
• Refill water, clear plates, replace flatware, and reset tables with accuracy and care.
• Maintain a refined and welcoming dining room environment that reflects the Tides Inn’s elevated standards.
• Greet guests warmly during interactions and contribute to a service culture rooted in kindness and hospitality.
• Deliver dishes from the kitchen to guests with professionalism, accuracy, and proper service etiquette.
• Assist the expeditor in organizing plates, garnishes, and courses to ensure timely and correct delivery.
• Communicate clearly with culinary and service teams to maintain pacing and coordination.
• Ensure each dish is delivered to the appropriate table, presented correctly, and described knowledgeably, including key ingredients and allergens as trained.
• Assist with the preparation and staging of In Room Dining orders in alignment with Tides Inn presentation standards.
• Deliver orders to guest rooms with professionalism, discretion, and respect for privacy.
• Present and describe menu items appropriately, ensuring guests have all necessary items for an exceptional in-room dining experience.
• Retrieve trays promptly and maintain cleanliness and organization within IRD staging areas.
• Polish glassware, flatware, and service items to the highest standards.
• Replenish silverware, linens, glassware, and front-of-house supplies throughout the shift.
• Maintain organized, clean, and fully stocked service stations and side work areas.
• Communicate consistently with Captains, Front Waiters, Food Runners, and the Culinary Team to ensure a cohesive and elevated dining experience.
• Participate in daily pre-shift meetings to remain informed about menu updates, features, and service priorities.
• Provide proactive support to team members, reflecting the Tides Inn’s values of connection, pride, and teamwork.
• Exemplify the Tides Inn Mission and Values.

Job description

The Tides Inn, part of Tanzerra Resorts, is a luxury waterfront resort in Irvington, Virginia. We are seeking a Server Assistant to support the front-of-house team, uphold elegant dining standards, and assist with in-room dining and service flow.

Responsibilities include assisting with dining room service, delivering dishes, organizing stations, and collaborating with Captains and Front Waiters to ensure guest satisfaction.