Lux Resort Security Officer — Protect Guests & Property

Four Seasons Hotels and Resorts; Naples (FL); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Lucrative salary

Medical, Dental, Vision, 401K

Time off plans starting at hire

Complimentary hotel stays worldwide

Wellbeing initiatives

Diversity in the workplace

Complimentary meals and beverages

Tuition reimbursement

Job summary

Four Seasons Hotels and Resorts in Naples, Florida, is seeking a Security Officer to oversee the day-to-day security of Naples Beach Club residences and hotel property. You will help protect guests, staff and assets, respond to emergencies, and support life/fire safety systems with strong communication and problem-solving skills.

The role requires a high school diploma or equivalent, basic English proficiency, and possibly one year of security experience.

Qualifications

• High school education or equivalent experience.
• Average reading, writing, and oral proficiency in the English language.
• 1 year of experience in law enforcement or security work preferred but not required.

Responsibilities

• Assist the Hotel team with responsibility to ensure the protection of guests, patrons and associates; their property, Hotel property, building and grounds.
• Enforce Hotel rules, regulations and policies as well as the departments’ rules, policies and standards.
• Respond to and mediate all non-emergency security calls, minor injuries, disputes, stressful, and complicated issues etc.
• Promote safety awareness and enforcement throughout the Hotel to reduce accidents and loss by providing training as required.
• Respond to all emergency calls including Emergency Response team calls. Will assist in the Fire Command center when needed. Display complete knowledge of the fire/life System and all support systems, their functions and emergency response procedures.
• Patrol building noting and correcting safety, security, and fire hazards. Able walk/run upstairs carrying a fire extinguisher.
• Implement all policies and procedures regarding security and safety.
• Share duties in Operations Center with emergency and department phone monitoring, closed circuit television monitoring, alarm monitoring, vendor/solicitor/visitor access, and key control.
• Assist with Worker’s Compensation, complete reports, and maintain a health and safety.
• Write comprehensive incident reports and conduct thorough investigations. Maintain report records, assist and follow‑up on investigations, and approve reports and logs. Initiates and assists General liability reports. Promotes loss prevention through training and awareness throughout the building to reduce claims.
• Contain and transport items potentially contaminated in accordance with Blood Borne Pathogen program and training.
• Participate and take an active role in the development and implementation of the hotel’s fire plan. In addition to testing the hotel’s Fire and Emergency Response preparedness.
• Interact and conduct V.I.P. escorts in a professional and courteous manner.

Skills

English proficiency

Interpersonal communication

Education

High school diploma or equivalent

Job description

Four Seasons Hotels and Resorts in Naples, Florida, is seeking a Security Officer to oversee the day-to-day security of Naples Beach Club residences and hotel property. You will help protect guests, staff and assets, respond to emergencies, and support life/fire safety systems with strong communication and problem-solving skills.

The role requires a high school diploma or equivalent, basic English proficiency, and possibly one year of security experience.