Security Officer

Four Seasons Hotels and Resorts; Naples (FL); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Lucrative salary

Medical, Dental, Vision, 401K

Time off plans starting at hire

Complimentary hotel stays worldwide

Wellbeing initiatives

Diversity in the workplace

Complimentary meals and beverages

Tuition reimbursement

Job summary

Four Seasons Hotels and Resorts in Naples, Florida, is seeking a Security Officer to oversee the day-to-day security of Naples Beach Club residences and hotel property. You will help protect guests, staff and assets, respond to emergencies, and support life/fire safety systems with strong communication and problem-solving skills.

The role requires a high school diploma or equivalent, basic English proficiency, and possibly one year of security experience.

Qualifications

• High school education or equivalent experience.
• Average reading, writing, and oral proficiency in the English language.
• 1 year of experience in law enforcement or security work preferred but not required.

Responsibilities

• Assist the Hotel team with responsibility to ensure the protection of guests, patrons and associates; their property, Hotel property, building and grounds.
• Enforce Hotel rules, regulations and policies as well as the departments’ rules, policies and standards.
• Respond to and mediate all non-emergency security calls, minor injuries, disputes, stressful, and complicated issues etc.
• Promote safety awareness and enforcement throughout the Hotel to reduce accidents and loss by providing training as required.
• Respond to all emergency calls including Emergency Response team calls. Will assist in the Fire Command center when needed. Display complete knowledge of the fire/life System and all support systems, their functions and emergency response procedures.
• Patrol building noting and correcting safety, security, and fire hazards. Able walk/run upstairs carrying a fire extinguisher.
• Implement all policies and procedures regarding security and safety.
• Share duties in Operations Center with emergency and department phone monitoring, closed circuit television monitoring, alarm monitoring, vendor/solicitor/visitor access, and key control.
• Assist with Worker’s Compensation, complete reports, and maintain a health and safety.
• Write comprehensive incident reports and conduct thorough investigations. Maintain report records, assist and follow‑up on investigations, and approve reports and logs. Initiates and assists General liability reports. Promotes loss prevention through training and awareness throughout the building to reduce claims.
• Contain and transport items potentially contaminated in accordance with Blood Borne Pathogen program and training.
• Participate and take an active role in the development and implementation of the hotel’s fire plan. In addition to testing the hotel’s Fire and Emergency Response preparedness.
• Interact and conduct V.I.P. escorts in a professional and courteous manner.

Skills

English proficiency

Interpersonal communication

Education

High school diploma or equivalent

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A rare gem on Florida’s Gulf Coast of Southwest Florida, Naples Beach Club, a Four Seasons Resort, is an exclusive collection of 156 luxurious beachfront private residences and a 222‑room hotel all within a 125‑acre walkable coastal village in the heart of Old Naples. Honoring local heritage and artfully reimagined for modern‑day elegance, the resort includes residents‑only facilities and amenities, a luxury spa and state‑of‑the‑art well‑being/fitness center, exquisite and diverse fine dining outlets, outdoor pursuits to include a tennis center, and an 18‑hole golf course, bowling and movie theater experiences, and an exclusive private club. The first of its kind, the Naples Beach Club, a Four Seasons Resort, is paradise found.

About the role

The Security Officer is responsible for the day‑to‑day security force of the Naples Beach Club residences to ensure the safety and security of all guests, employees and property. The role includes risk, loss management of the property, supporting workplace safety, life/fire safety systems, and preventing situations that could jeopardize the safety and operation of the hotel. The ideal candidate must have strong communication and problem‑solving skills.

What you will do

• Assist the Hotel team with responsibility to ensure the protection of guests, patrons and associates; their property, Hotel property, building and grounds.

• Enforce Hotel rules, regulations and policies as well as the departments’ rules, policies and standards.

• Respond to and mediate all non‑emergency security calls, minor injuries, disputes, stressful, and complicated issues etc.

• Promote safety awareness and enforcement throughout the Hotel to reduce accidents and loss by providing training as required.

• Respond to all emergency calls including Emergency Response team calls. Will assist in the Fire Command center when needed. Display complete knowledge of the fire/life System and all support systems, their functions and emergency response procedures.

• Patrol building noting and correcting safety, security, and fire hazards. Able walk/run upstairs carrying a fire extinguisher.

• Implement all policies and procedures regarding security and safety.

• Share duties in Operations Center with emergency and department phone monitoring, closed circuit television monitoring, alarm monitoring, vendor/solicitor/visitor access, and key control.

• Assist with Worker’s Compensation, complete reports, and maintain a health and safety.

• Write comprehensive incident reports and conduct thorough investigations. Maintain report records, assist and follow‑up on investigations, and approve reports and logs. Initiates and assists General liability reports. Promotes loss prevention through training and awareness throughout the building to reduce claims.

• Contain and transport items potentially contaminated in accordance with Blood Borne Pathogen program and training.

• Participate and take an active role in the development and implementation of the hotel’s fire plan. In addition to testing the hotel’s Fire and Emergency Response preparedness.

• Interact and conduct V.I.P. escorts in a professional and courteous manner.

What you bring

• High school education or equivalent experience

• Average reading, writing, and oral proficiency in the English language.

• 1 year of experience in law enforcement or security work preferred but not required.

What we offer:

• Four Seasons believes in offering the best to the best when it comes to employee benefits! Here is what we are offering you:

• Lucrative salary!

• Market-leading benefits package that includes: Medical, Dental, Vision, and 401K with employer matching all starting at 30 days!

• Time off plans starting on the day of hire!

• An opportunity to be a part of a cohesive team in an inclusive work environment!

• Complimentary and discounted hotel staysaround the world!

• Wellbeing and mental health initiatives and focused company!

• Embracement and promotion of diversity in our workplace!

• Complimentary employee meals and beverages!

• Tuition reimbursement!

Visa Requirements

US work authorization is required.

Learn more about what it is like to work at Four Seasons-visit us:

https://www.fourseasons.com/careers/

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.facebook.com/FourSeasonsJobs

https://twitter.com/FourSeasonsJobs

Four Seasons is an Equal Opportunity, 
Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ‘EEOC is The Law’ Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Four Seasons is an Equal Opportunity, 
Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ‘EEOC is The Law’ Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal