Lux Poolside Server - Luxury Hospitality & Growth

Fairmont Hotels & Resorts; Santa Monica (CA); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Employee discount card

Learning programs

Planet 21 CSR

Career development opportunities

Job summary

Fairmont Miramar Hotel & Bungalows in Santa Monica, CA is seeking a Pool Server to deliver exceptional poolside food and beverage service in a luxury hospitality setting. Reporting to the Food & Beverage leadership team, you will take orders, know menu and beverages, anticipate guest needs, maintain cleanliness, and work with a collaborative team to ensure a memorable guest experience.

This role requires a positive attitude, strong communication, multitasking ability, and flexibility to work

Qualifications

• Previous serving experience in a restaurant, resort, hotel, pool, beach club, or luxury hospitality environment preferred.
• Strong food, wine, cocktail, and beverage knowledge preferred.
• Excellent guest service, communication, and interpersonal skills.
• Ability to multitask and remain organized in a fast-paced environment.
• Strong attention to detail and commitment to service excellence.
• Ability to work effectively both independently and as part of a team.
• Flexible availability, including weekends, evenings, and holidays.
• Active Food Handler Certification required.
• Responsible Beverage Service (RBS) Certification preferred or required based on local regulations.

Responsibilities

• Provide exceptional, friendly, and attentive poolside food and beverage service.
• Take accurate food and beverage orders and process transactions through the POS system.
• Maintain knowledge of menu offerings, beverages, cocktails, and daily specials.
• Anticipate guest needs and provide personalized recommendations.
• Ensure timely delivery of food and beverages while maintaining presentation.
• Maintain cleanliness and organization of poolside service areas.
• Collaborate with Pool Attendants, Hosts, Bussers, Runners, and leadership to ensure seamless service.
• Monitor guest satisfaction and address concerns to ensure a positive experience.
• Follow all food safety, sanitation, and responsible alcohol service standards.
• Support overall outlet operations and perform additional duties as assigned.

Skills

Communication

Guest service

Teamwork

Multitasking

Organization

Problem solving

Stamina

Job description

Fairmont Miramar Hotel & Bungalows in Santa Monica, CA is seeking a Pool Server to deliver exceptional poolside food and beverage service in a luxury hospitality setting. Reporting to the Food & Beverage leadership team, you will take orders, know menu and beverages, anticipate guest needs, maintain cleanliness, and work with a collaborative team to ensure a memorable guest experience.

This role requires a positive attitude, strong communication, multitasking ability, and flexibility to work