Lux Pool & Beach Supervisor - Luxury Resort Ops Lead

Four Seasons Hotels and Resorts; Naples (CA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K with employer matching

Tuition reimbursement

Complimentary hotel stays

Wellbeing programs

Job summary

Four Seasons Hotels and Resorts in Naples Beach Club, Florida, seeks a Pool & Beach Supervisor to lead the pool and beach team, ensuring exceptional guest service and safety. You will train staff, monitor operations, and coordinate with culinary teams to deliver timely service in a luxury resort setting.

The role requires leadership experience in high-end hospitality, CPR/First Aid/Lifeguard certifications, and strong communication skills. Fluency in English is essential; Spanish is a plus.

Qualifications

• 2+ years of experience in Food & Beverage operations within hospitality.
• Supervisory role experience in the restaurant industry.
• CPR, First Aid and Lifeguard certifications required (or willingness to obtain).
• Excellent communication and interpersonal skills.
• English proficiency required; Spanish not required.

Responsibilities

• Oversee daily operations of Pool & Beach department and assign duties.
• Ensure pool and beach areas are organized, clean, and stocked with towels and supplies.
• Assist in labor management, scheduling, and reporting.
• Supervise seating and cabana arrangements for guest comfort.
• Coordinate with kitchen/bar teams for timely orders and service.
• Respond to guest inquiries and special requests with professionalism.
• Enforce safety protocols and coordinate with Security and Engineering.
• Support events and private functions at pool/beach.

Skills

Food & Beverage operations

Supervisory experience

POS systems

CPR and Lifeguard

Communication skills

Problem solving

Physical stamina

English proficiency

Tools

POS systems

Job description

Four Seasons Hotels and Resorts in Naples Beach Club, Florida, seeks a Pool & Beach Supervisor to lead the pool and beach team, ensuring exceptional guest service and safety. You will train staff, monitor operations, and coordinate with culinary teams to deliver timely service in a luxury resort setting.

The role requires leadership experience in high-end hospitality, CPR/First Aid/Lifeguard certifications, and strong communication skills. Fluency in English is essential; Spanish is a plus.