Lux Night Auditor - Part-Time, Early Wage Access

The Marcus Corporation; Milwaukee (WI); Hybrid; USD 25,000 - 30,000; Part time

Benefits offered by this job

Competitive pay

Early Wage Access

Paid Time Off

Discounted On-Site Self-Parking

401(k) employer match

Employee Assistance Programs

Career growth opportunities

Free meal during shift

Room discounts

Discounts at Marcus Hotels & Resorts

Health and Benefit packages

Job summary

The Pfister Hotel in Milwaukee seeks an Overnight Front Desk Associate to provide gracious service and seamless check-in for guests. You will balance daily revenue, back up systems, and coordinate with housekeeping while maintaining security and accuracy of records.

Ideal candidates have strong English communication skills, basic math understanding, and prior hospitality or accounting experience. This part-time hourly role offers benefits and opportunities for growth within Marcus Hotels &

Qualifications

• Strong communication skills in English, both verbal and written.
• Thorough understanding of basic math and accounting procedures.
• Ability to multitask, stay organized, and use sound judgment while managing multiple responsibilities.
• Ability to stand for long periods of time and occasionally lift/carry up to 25 lbs.
• Previous hospitality, customer service, or accounting experience preferred.

Responsibilities

• Greet and register guests with a warm and professional demeanor, ensuring a smooth overnight check-in experience.
• Perform guest transactions, answer telephone inquiries, process reservations, and provide courteous service throughout the night.
• Balance and reconcile daily revenue from rooms, spa, restaurants, and bars.
• Back up computer systems, reindex data files, and ensure all records are accurate and secure.
• Deposit all credit card transactions and process no-shows, charges, and cancellations.
• Maintain accurate cash control, balancing drawers and ensuring deposits are made according to policy.
• Monitor safety, security, and cleanliness of the front desk and lobby areas overnight.
• Collaborate with housekeeping and maintenance to ensure room readiness and resolve any issues.
• Handle guest concerns with professionalism, escalating when necessary.
• Complete required shift reports and checklists.
• Perform other duties as assigned in support of the Front Office and Accounting teams.

Skills

English communication

Basic math

Multitasking

Hospitality experience

Customer service

Job description

The Pfister Hotel in Milwaukee seeks an Overnight Front Desk Associate to provide gracious service and seamless check-in for guests. You will balance daily revenue, back up systems, and coordinate with housekeeping while maintaining security and accuracy of records.

Ideal candidates have strong English communication skills, basic math understanding, and prior hospitality or accounting experience. This part-time hourly role offers benefits and opportunities for growth within Marcus Hotels &