Lux MedSpa Front Desk & Medical Assistant

Greenwich MedSpa; Greenwich (CT); On-site; USD 34,000 - 58,000; Full time

Benefits offered by this job

Employee discounts

Paid time off

Health benefits

401k match

Professional development

Job summary

Greenwich Medical Spa (GMS) seeks a versatile Medical Assistant / Aesthetic Coordinator to join our luxury clinic. In this dual role you’ll support clinical care and deliver a hospitable, high-end guest experience for every patient.

You’ll manage treatment rooms, assist with procedures, coordinate front-desk operations, schedule appointments, educate clients on services, memberships, and rewards, and help train new hires. The environment blends medical practice with premium customer service.

Qualifications

• 1+ years in a medical office, medspa, or luxury hospitality setting.
• Commitment to high-end, 5-star client service.
• Comfort working in both clinical and front desk settings.
• Experience with EMR and medical terminology.
• Phlebotomy license a plus; Zenoti experience.
• High school diploma required; bachelor’s degree preferred.
• Availability to work Saturdays.

Responsibilities

• Prepare and close down treatment rooms and equipment daily.
• Escort patients and obtain consents and pre/post photography.
• Prepare patients and procedure setups, including blood draws when applicable.
• Review pre- and post-treatment care instructions with patients.
• Maintain infection control standards, inventory, and spotless, spa-ready rooms.
• Deliver personalized check-ins and check-outs, and pre-book follow-up appointments.
• Manage patient scheduling, phones, payments, and assist with closing sales.
• Educate patients on treatments, skincare, memberships, and rewards programs.
• Keep the spa pristine, luxurious, and stocked with amenities.
• Build lasting patient relationships through thoughtful, personalized service.
• Move between the front desk and treatment rooms as the day requires.
• Support your team, train new hires, and contribute to special projects.

Skills

Medical office experience

Luxury hospitality

Customer service

Education

High school diploma

Bachelor's degree

Tools

EMR

Zenoti

Job description

Greenwich Medical Spa (GMS) seeks a versatile Medical Assistant / Aesthetic Coordinator to join our luxury clinic. In this dual role you’ll support clinical care and deliver a hospitable, high-end guest experience for every patient.

You’ll manage treatment rooms, assist with procedures, coordinate front-desk operations, schedule appointments, educate clients on services, memberships, and rewards, and help train new hires. The environment blends medical practice with premium customer service.