Lux Guest Experience – Housekeeping Attendant

Willowbend Club, Cape Cod; Mashpee (MA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical, physical, and mental health.

Life insurance

401k matching

Paid time off

Job summary

Southworth in Mashpee, MA, is seeking a Housekeeping Attendant to ensure our members and guests enjoy a pristine, welcoming environment. You will maintain high standards of cleanliness across guest rooms, public spaces, and recreational facilities, contributing to a luxury experience.

This role requires attention to detail, physical stamina, and the ability to work independently with a courteous, guest-focused mindset.

Qualifications

• Previous experience in housekeeping or custodial services is preferred but not required.
• Strong attention to detail and ability to work efficiently and independently.
• Good communication skills to interact with team members and club members.
• Physical stamina to perform repetitive tasks and lift moderate to heavy objects.
• Flexibility to work weekends, evenings, and holidays as required.
• A sense of pride in delivering high-quality service.

Responsibilities

• Cleaning and maintaining guest rooms, public spaces, and recreational facilities to ensure they are presentable, comfortable, and safe.
• Dusting, vacuuming, sweeping, mopping, and polishing floors, furniture, and fixtures.
• Ensuring the availability of clean and well-stocked linen and amenities for guest use.
• Sanitizing and disinfecting bathrooms, kitchenettes, and communal areas to prevent the spread of germs.
• Handling and disposing of waste in accordance with established procedures.
• Assisting with event setup and breakdown, including table and chair arrangement.
• Reporting any maintenance issues or repair needs to the appropriate department.
• Adhering to established club policies and procedures related to housekeeping and safety.
• Providing exceptional customer service by promptly addressing member and guest requests or concerns.

Skills

Attention to detail

Physical stamina

Communication skills

Team player

Flexibility

Job description

Southworth in Mashpee, MA, is seeking a Housekeeping Attendant to ensure our members and guests enjoy a pristine, welcoming environment. You will maintain high standards of cleanliness across guest rooms, public spaces, and recreational facilities, contributing to a luxury experience.

This role requires attention to detail, physical stamina, and the ability to work independently with a courteous, guest-focused mindset.