Guest Room Attendant - Flexible Shifts & Guest Experience

Shaner Group; Southbridge (MA); On-site; USD 19,000 - 25,000; Full time

Job summary

Shaner Hotels is seeking a housekeeping/cleaning team member for the Wellsworth Hotel in Southbridge, MA. The role focuses on maintaining high standards of cleanliness, handling guest requests, and ensuring guest room confidentiality and security.

The Wellsworth Hotel blends historic charm with modern amenities, including a full-service hospitality experience. Notably, the property is an IACC-accredited conference center with extensive meeting space, and Shaner Hotels emphasizes guest experience

Qualifications

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to communicate with guests, management, and co-workers clearly.
• Knowledge of chemical handling and safety procedures.

Responsibilities

• Be available to work a flexible schedule, including weekends and holidays.
• Handle guest complaints to ensure satisfaction.
• Maintain cleanliness standards across daily assignments and hotel areas.
• Follow house, safety, and security procedures.

Skills

guest service

communication

safety compliance

Job description

Shaner Hotels is seeking a housekeeping/cleaning team member for the Wellsworth Hotel in Southbridge, MA. The role focuses on maintaining high standards of cleanliness, handling guest requests, and ensuring guest room confidentiality and security.

The Wellsworth Hotel blends historic charm with modern amenities, including a full-service hospitality experience. Notably, the property is an IACC-accredited conference center with extensive meeting space, and Shaner Hotels emphasizes guest experience