Lux Front Desk Concierge — Elevate Resident Experiences

Stratton Amenities; Dallas, Northern (TX, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Stratton Amenities, a luxury residential concierge provider in Dallas, is seeking engaging, energetic and professional individuals to deliver outstanding service to residents and guests. The Floater role offers a dynamic environment where hospitality excellence and proactive problem-solving shine.

You will greet visitors, coordinate amenities and move-in support, log packages, monitor security, and ensure a safe, seamless experience while maintaining confidentiality.

Qualifications

• Excellent verbal and written communication skills.
• Problem-solving abilities with a proactive approach.
• Strong interpersonal and guest-service capabilities.
• Organized, proactive and self-motivated with a neat appearance.
• At least two years of hospitality experience.
• Ability to listen and respond quickly to requests.

Responsibilities

• Greet and direct residents and visitors with a pleasant attitude.
• Coordinate amenities and move-in support; assist with package logs and deliveries.
• Log guest packages, conduct inventory audits, and monitor security cameras.
• Assist with scheduling of amenities and local services as needed.
• Maintain confidentiality and adapt to flexible schedules including nights, weekends, and holidays.

Skills

Excellent communication skills

Problem-solving skills

Interpersonal skills

Organizational skills

Self-motivated

Hospitality experience

Job description

Stratton Amenities, a luxury residential concierge provider in Dallas, is seeking engaging, energetic and professional individuals to deliver outstanding service to residents and guests. The Floater role offers a dynamic environment where hospitality excellence and proactive problem-solving shine.

You will greet visitors, coordinate amenities and move-in support, log packages, monitor security, and ensure a safe, seamless experience while maintaining confidentiality.