Lux Fashion Retail Support - Flexible Schedule

kate spade new york; Camarillo (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Paid parental leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Support Associate to help ensure store efficiency and top-notch customer service. You will greet clients, assist at the cash wrap, and keep the sales floor organized while supporting stock flow from receipt to sale.

The role requires retail experience, basic tech skills, and strong English communication. Flexibility is needed for evenings, weekends, and peak seasons in a luxury retail environment.

Qualifications

• 1+ of previous retail experience (cashier/stock experience, sales etc.), preferably in a luxury retail service environment
• Possesses current knowledge of fashion trends and competition in the marketplace
• Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets
• Strong attention to detail and organizational skills
• Ability to multitask in a fast-paced environment
• Excellent communication and customer service skills
• Strong English language proficiency. (for EU)

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance
• Serve as a brand ambassador internally and in the local market; support social media engagement
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy
• Suggest add-on products, promote gift cards, and capture customer information where permitted
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness
• Manage stock levels, replenish sales floor, and execute visual merchandising updates
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed
• Maintain housekeeping standards and adhere to Loss Prevention guidelines

Skills

Retail experience

Cash handling

Customer service

Cash register systems

Basic computer skills

English proficiency

Product knowledge

Tools

POS systems

Walkie talkie

Mobile POS

Job description

Coach is seeking a Sales Support Associate to help ensure store efficiency and top-notch customer service. You will greet clients, assist at the cash wrap, and keep the sales floor organized while supporting stock flow from receipt to sale.

The role requires retail experience, basic tech skills, and strong English communication. Flexibility is needed for evenings, weekends, and peak seasons in a luxury retail environment.