Lux Concierge Bellman & Valet Attendant

Marriott Phoenix Resort Tempe at The Buttes; Tempe (AZ); On-site; USD 30,000 - 45,000; Full time

Job summary

Marriott Phoenix Resort Tempe at The Buttes seeks a dedicated Guest Service Associate to warmly greet guests, assist with luggage, and provide information about the resort amenities. Ideal candidates should possess strong communication and customer service skills, be able to lift heavy objects, and work flexible shifts. This is a full-time, on-site role with no work-from-home options, ensuring excellent service in a beautiful resort setting featuring stunning valley views and award-winning dining.

Qualifications

• Previous customer service experience; hotel experience preferred.
• Excellent customer service, anticipation of guest needs and problem-solving skills.
• Must have strong communication, presentation, and organizational skills.
• Valid driver’s license with an excellent driving record required, able to lift 50 lbs.

Responsibilities

• Greet all guests warmly, offering assistance and helping with luggage.
• Inform guests about property amenities and local areas of interest.
• Maintain front porte-cochere and lobby in a clean manner.
• Assist with luggage storage and retrieve it in a timely manner.

Skills

Customer service

Communication skills

Problem-solving skills

Organizational skills

Driving skills

Job description

Marriott Phoenix Resort Tempe at The Buttes seeks a dedicated Guest Service Associate to warmly greet guests, assist with luggage, and provide information about the resort amenities. Ideal candidates should possess strong communication and customer service skills, be able to lift heavy objects, and work flexible shifts. This is a full-time, on-site role with no work-from-home options, ensuring excellent service in a beautiful resort setting featuring stunning valley views and award-winning dining.