Lux Beauty Center Sales Director

EWC Growth; Chicago (IL); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Complementary Waxing Services

50% Off Skincare Retail Products

401(k) Plan

Paid Time Off & Sick Leave

Paid Parental Leave

Medical, Dental, and Vision insurance

Company-Paid Life and Disability保险

Flexible Spending Accounts

Pre-Tax Commuter & Transportation Ben­

Job summary

European Wax Center – Chicago location is hiring a Center Sales Director to lead daily operations, drive team performance, and maximize guest experience and sales. You will coach, hire, and develop staff, manage labor budgets, and ensure policy compliance in a luxury retail setting.

The role requires strong leadership, financial acumen, and a track record of achieving sales targets while delivering exceptional service. Evening/weekend availability is expected.

Qualifications

• 3+ years in a sales leadership or management role across retail, beauty, or spa industries
• Exposure to a luxury environment preferred
• Proven track record of achieving sales and operational targets
• Team leadership and talent development
• Financial acumen, budget management, and schedule creation
• Excellent verbal and written communication and conflict resolution
• Guest service and sales expertise
• Strong proficiency in English
• Must lift up to 25 lbs and stand for extended periods

Responsibilities

• Team Leadership & Development: Hire, train, and retain high-performing associates; conduct coaching, feedback and performance evaluations; cultivate a positive work culture.
• Guest Experience Oversight: Ensure consistent delivery of exceptional service; handle escalated guest issues; support front desk and model service excellence.
• Sales & Business Performance: Drive retail sales, Wax Passes, and service bookings; monitor KPIs and revenue goals; execute local marketing and community engagement.
• Administrative Operations: Create associate schedules; manage labor budgets; ensure training, licensing, HR policies; oversee timekeeping, payroll, deposits.
• Facility Management & Compliance: Maintain clean, safe center environment; enforce safety protocols; audit inventory and handle product orders and EFT/payments.

Tools

Microsoft Office

POS systems

Job description

European Wax Center – Chicago location is hiring a Center Sales Director to lead daily operations, drive team performance, and maximize guest experience and sales. You will coach, hire, and develop staff, manage labor budgets, and ensure policy compliance in a luxury retail setting.

The role requires strong leadership, financial acumen, and a track record of achieving sales targets while delivering exceptional service. Evening/weekend availability is expected.