Lumber Service Pro — Build Relationships & Drive Orders

Pacific Coast Supply LLC; Fresno (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match and profit分享

Flexible spending accounts

Paid vacation and sick time

Employee wellness programs

Job summary

Pacific Supply is seeking a Lumber Service Rep to join our Fresno branch. You will assist customers with orders, maintain strong relationships with contractors, and promote our building products. You should have at least 6 months in customer service, excellent communication, and a valid driver's license.

Prior lumber industry experience is preferred but not required. We offer competitive wages of $17–$23 per hour plus benefits including medical, 401(k) with profit sharing, and paid time off.

Qualifications

• Minimum of 6 months experience in a customer service position.
• Excellent telephone etiquette.
• Excellent customer service skills.
• Excellent verbal and written communication skills.
• Ability to manage your time, pipeline, and follow-ups independently.
• Valid driver’s license and clean driving record.

Responsibilities

• Build and maintain strong relationships with contractors, builders, and other key accounts
• Represent a wide range of in-demand building products and value-added services
• Provide top-tier customer service and follow through on orders and account needs
• Partner with branch operations to ensure customer satisfaction and smooth fulfillment
• Input orders accurately into the computer system and operate the cash register to finalize transactions

Skills

Customer service experience

Telephone etiquette

Verbal and written communication

Time management & follow-ups

Valid driver’s license

Relationship building with clients

Job description

Pacific Supply is seeking a Lumber Service Rep to join our Fresno branch. You will assist customers with orders, maintain strong relationships with contractors, and promote our building products. You should have at least 6 months in customer service, excellent communication, and a valid driver's license.

Prior lumber industry experience is preferred but not required. We offer competitive wages of $17–$23 per hour plus benefits including medical, 401(k) with profit sharing, and paid time off.