Lumber Service Representative - Fresno, CA

Pacific Coast Supply LLC; Fresno (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match and profit分享

Flexible spending accounts

Paid vacation and sick time

Employee wellness programs

Job summary

Pacific Supply is seeking a Lumber Service Rep to join our Fresno branch. You will assist customers with orders, maintain strong relationships with contractors, and promote our building products. You should have at least 6 months in customer service, excellent communication, and a valid driver's license.

Prior lumber industry experience is preferred but not required. We offer competitive wages of $17–$23 per hour plus benefits including medical, 401(k) with profit sharing, and paid time off.

Qualifications

• Minimum of 6 months experience in a customer service position.
• Excellent telephone etiquette.
• Excellent customer service skills.
• Excellent verbal and written communication skills.
• Ability to manage your time, pipeline, and follow-ups independently.
• Valid driver’s license and clean driving record.

Responsibilities

• Build and maintain strong relationships with contractors, builders, and other key accounts
• Represent a wide range of in-demand building products and value-added services
• Provide top-tier customer service and follow through on orders and account needs
• Partner with branch operations to ensure customer satisfaction and smooth fulfillment
• Input orders accurately into the computer system and operate the cash register to finalize transactions

Skills

Customer service experience

Telephone etiquette

Verbal and written communication

Time management & follow-ups

Valid driver’s license

Relationship building with clients

Job description

State: CA

Country/Region: US

Description:

Company Summary

Are you a driven professional looking to grow your career and income in a booming industry? We’re looking for a highly motivated Lumber Service Rep to join our growing team. If you know how to build strong relationships, drive sales, and thrive in a fast-paced environment—this is your chance to take control of your career.

Pacific Supply is a distributor of building products with over 50 locations throughout the Western United States and has been serving the needs of the construction industry and the communities since 1953. We are looking for entry level candidates for our Service Representative position. Previous experience in the lumber industry is preferred but not required.

Essential Duties and Responsibilities

Under the direction of the Branch Manager, candidates will be responsible for assisting customers with order related transactions and inquiries. Essential duties and responsibilities include but are not limited to the following:

• Build and maintain strong relationships with contractors, builders, and other key accounts
• Represent a wide range of in-demand building products and value-added services
• Provide top-tier customer service and follow through on orders and account needs
• Partner with branch operations to ensure customer satisfaction and smooth fulfillment
• Input orders accurately into the computer system and operate the cash register to finalize transactions

Job Requirements

• Minimum of 6 months experience in a customer service position
• Excellent telephone etiquette
• Excellent customer service skills
• Excellent verbal and written communication skills
• Ability to manage your time, pipeline, and follow-ups independently
• Valid driver’s license and clean driving record

Candidates with lumber, construction supply, truss, millwork, or building materials experience are strongly encouraged to apply.

Benefits

• Medical, dental, and vision insurance
• 401(k) with company match and profit sharing
• Flexible spending accounts
• Paid vacation and sick time
• Employee wellness programs

Join Our Team
At Pacific Supply, we believe in building more than just structures—we build careers. If you’re ready to join a dynamic team and contribute to a legacy of excellence, we want to hear from you!

We are an equal opportunity employer and promote a drug free workplace.

Compensation Data

$17.00 - $23.00/hour