Lumber Yard Customer Service Representative

Big Creek Lumber

Half Moon Bay (CA)

On-site

USD 26,174 - 28,929

Full time

14 days+

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Benefits offered by this job

401k retirement plan with matching
Medical/dental insurance
Group term life insurance
Vision care plan
Voluntary supplemental life

Job summary

Big Creek Lumber Company seeks a Lumber Yard Customer Service Representative for our Vallejo retail yard. The role emphasizes customer service, helping loading products, stocking materials, and maintaining a safe, clean yard. Full-time, day shift, Mon-Sat, with benefits.

Ideal candidates are dependable, punctual, with basic math skills and a professional demeanor. Forklift experience and bilingual English/Spanish are a plus. Pay ranges from $19.00 to $21.00 per hour and 36–42 hours per week.

Qualifications

  • Provide high level of service to customers in a safe, prompt, professional manner.
  • Assist customers in locating and loading product into their vehicle.
  • Stock lumber and building materials; keep yard safe and orderly.

Responsibilities

  • Provide a high level of service to our customers in a safe, prompt, professional and effective manner
  • Helping customers find and load product in their vehicle
  • Stocking lumber and building materials
  • Maintaining the yard safe and orderly condition

Skills

Customer service
Team collaboration
Basic math
Bilingual English/Spanish
Heavy lifting
Safety consciousness

Tools

Forklift operation

Job description

Location: Vallejo, CA

Are you interested in a physically active, fast-paced, outdoor job? Looking for to get a start with a local, growing business that offers opportunities for advancement? Big Creek Lumber Company, a leading supplier of lumber and building materials in central California, seeks a Lumber Yard Customer Service Representative for our Vallejo retail yard. Join our friendly, informal yet professional team.

Responsible for:
  • Providing a high level of service to our customers in a safe, prompt, professional and effective manner
  • Helping customers find and load product in their vehicle
  • Stocking lumber and building materials
  • Maintaining the yard safe and orderly condition
Preferred candidate has:
  • Dependable & punctual
  • Good attention to detail and basic math skills
  • Positive, professional, personable manner
  • Ability to safely lift 100 lbs. from the ground into the bed of a standard size pick-up truck
  • Ability to work effectively with team to achieve high level of customer satisfaction
  • Forklift experience a plus
  • Bilingual English/Spanish a plus
Schedule:
  • Full-time
  • Day shift
  • Mon-Sat
Full-time position with benefits including:
  • 401k retirement plan with generous employer match and profit sharing contribution
  • Group medical/dental insurance coverage for employee and eligible family members
  • Group term life insurance coverage for employees
  • Voluntary vision care plan for employees and eligible family members
  • Voluntary supplemental life for employees and eligible family members

Pay: $19.00 - $21.00 per hour

Expected hours: 36 - 42 per week

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