Lumber & Hardware Sales Consultant

Koopman Lumber, Inc.; Northern (KY); Hybrid; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health, dental, vision benefits

401(k) with company match

Disability coverage

Employee discounts

Training and professional development

Job summary

Koopman Lumber, Inc. is seeking a Contractor Sales Consultant to assist contractors, builders, and homeowners with lumber and hardware at the sales counter, delivering product expertise and responsive service.

You will input transactions in POS, greet customers, recommend products, stay informed on building codes, and coordinate with Credit Department while promoting teamwork and training.

Qualifications

• We want motivated sales professionals who can combine strong product knowledge with outstanding customer service.
• Knowledge of building materials preferred.
• Strong communication skills (verbal, written, and telephone).
• Ability to operate POS/computer systems and perform basic math.
• Strong interpersonal skills and a customer-first mindset.

Responsibilities

• Assist customers with lumber and hardware sales at the sales counter.
• Greet customers in person and on the phone with professionalism and urgency.
• Input customer transactions, including quotes, orders, special orders, and returns into the POS system.
• Recommend products, alternatives, and add-ons to improve customer satisfaction and profitability.
• Stay informed on building materials, codes, and industry trends to provide knowledgeable solutions.
• Track purchase orders, open orders, and vendor confirmations for accuracy.
• Work with Credit Department on customer accounts, credit applications, and returned checks.
• Maintain a clean, safe, and organized sales area.
• Promote teamwork and support company training programs to build product expertise.

Skills

Strong product knowledge

Outstanding customer service

Strong communication skills

Interpersonal skills

POS/computer systems proficiency

Job description

Koopman Lumber, Inc. is seeking a Contractor Sales Consultant to assist contractors, builders, and homeowners with lumber and hardware at the sales counter, delivering product expertise and responsive service.

You will input transactions in POS, greet customers, recommend products, stay informed on building codes, and coordinate with Credit Department while promoting teamwork and training.