Contractor Sales

Koopman Lumber Co Inc; Springfield (MA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Disability coverage

Employee discounts

Job summary

Koopman Lumber Co Inc in Springfield, MA seeks a Contractor Sales Consultant to deliver exceptional service to contractors, builders and homeowners while driving sales of lumber and hardware. This role blends product expertise, sales support, and relationship building to ensure customers leave satisfied and ready to return.

You’ll greet customers, process quotes and orders, promote products and add-ons, and stay informed on materials and codes to provide knowledgeable solutions.

Qualifications

• Motivated sales professional with strong product knowledge and customer service.
• Knowledge of building materials preferred.
• Excellent verbal and written communication.
• Ability to operate POS and basic math.
• Follow policies, procedures, and safety practices.

Responsibilities

• Assist customers with lumber and hardware sales at the sales counter.
• Greet customers in person and on the phone with professionalism.
• Input customer transactions, quotes, orders, and returns into the POS system.
• Recommend products, alternatives, and add-ons to boost satisfaction and profitability.
• Stay informed on building materials, codes, and industry trends to provide knowledgeable solutions.
• Track purchase orders, open orders, and vendor confirmations for accuracy.
• Collaborate with Credit Department on customer accounts, credit applications, and returned checks.
• Maintain a clean, safe, and organized sales area.
• Promote teamwork and support training programs to build product expertise.

Skills

Building materials knowledge

Communication skills

POS/computer skills

Interpersonal skills

Policy compliance

Job description

Contractor Sales
Type: Full-Time - Some Saturday's Required
Reports To: Sales Manager

We’re looking for a Contractor Sales Consultant to deliver exceptional service to contractors, builders, and homeowners while driving sales in lumber and hardware. This role combines product expertise, sales support, and customer relationship building to ensure every customer leaves satisfied—and ready to return.

What You’ll Do

• Assist customers with lumber and hardware sales at the sales counter.
• Greet customers in person and on the phone with professionalism and urgency.
• Accurately input customer transactions, including quotes, orders, special orders, and returns into the POS system.
• Recommend products, alternatives, and add-ons to improve customer satisfaction and increase profitability.
• Stay informed on building materials, codes, and industry trends to provide knowledgeable solutions.
• Track purchase orders, open orders, and vendor confirmations for accuracy.
• Work closely with the Credit Department on customer accounts, credit applications, and returned checks.
• Maintain a clean, safe, and organized sales area.
• Promote teamwork and support company training programs to build product expertise.

Koopman Lumber is an Equal Opportunity Employer. We welcome applicants of all backgrounds.

Requirements

What We’re Looking For

• We want motivated sales professionals who can combine strong product knowledge with outstanding customer service.

Must-Haves:

• Knowledge of building materials (preferred).
• Strong communication skills (verbal, written, and telephone).
• Ability to operate POS/computer systems and perform basic math.
• Strong interpersonal skills and a customer-first mindset.
• Ability to follow policies, procedures, and safety practices

Physical Requirements:

• Ability to stand up to 8 hours per shift.
• Regularly lift, carry, push, or pull up to 50 lbs.
• Ability to bend, twist, squat, reach overhead, and perform manual tasks as needed.

Why You’ll Love Working Here

• We know your career is more than just a paycheck—it’s about growth, support, and being part of something meaningful.
• Competitive pay (commensurate with experience).
• Comprehensive benefits package including health, dental, vision, 401(k) with company match, disability coverage, and employee discounts.
• Training and professional development opportunities.
• Supportive, family-owned company culture.