Luggage Handler

Princess Cruises and Holland America Line; Fairbanks (AK); On-site; USD 18,000 - 30,000; Full time

Benefits offered by this job

Free cruise after first season

Referral program

Career growth

Job summary

Princess Tours Alaska in Fairbanks seeks a luggage handler to ensure guests' belongings are moved and tracked efficiently.

Responsibilities include loading/unloading luggage, sorting and labeling, and assisting with misplaced items while maintaining safety and excellent guest service. This position requires physical stamina, teamwork, and adherence to procedures.

Qualifications

• Ability to prioritize work, meet deadlines and maintain accuracy in a team or solo setting.
• Proven ability to work in a fast-paced environment with multiple tasks.
• Capable of standing, walking, and lifting 50–75 pounds regularly.
• Strong customer service mindset and safety awareness.

Responsibilities

• Routinely loads/unloads luggage from trucks, motorcoaches, and vans.
• Organizes, tags, and labels guest luggage daily.
• Assists with misplaced or damaged luggage and reports issues.
• Communicates with supervisors and team via radio for updates.

Skills

Prioritization

Fast-paced

Independent work

Communication

Safety standards

Stand/walk 8h

Heavy lifting

Diversity inclusion

Job description

Luggage Handler

Department: Guest Services

Employment Type: Seasonal - Full Time

Location: Fairbanks Transportation and Guest Services

Description

Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.

When preparing for a vacation, some spend days planning and packing the perfect outfit or bringing the right essentials to make their vacation run as smoothly and as comfortably as possible. As a luggage handler, you make sure all their packed belongings arrive to their new home-away-from-home. You and the rest of the team work together to collect, load, and disperse luggage daily to ensure our guests' belongings follow them on their Alaskan journey.

No Company Subsidized Housing Available

RESPONSIBILITIES

• Routinely loads and unloads luggage from trucks, motorcoaches, and luggage vans at our various properties and the airport.
• Organize, sort, tally, tag, and label guest luggage daily.
• Assists with misplaced and damaged luggage.
• Communicates frequently with supervisors and other team members via radio for updates, requests, or concerns.

REQUIREMENTS

• Must pass a pre-employment background check.
• Must be able to lift 50 - 75 pounds regularly, sometimes above head level.
• Dedicated to delivering excellent customer service to all guests, coworkers, and vendors.
• Dedicated commitment to a diverse, equitable and inclusive work environment.
• Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).

Knowledge, Skills & Abilities:

• Ability to prioritize work, meet deadlines, maintain an attention to detail and accuracy, while working in a team or group environment.
• Ability to work in a fast-paced environment with multiple tasks and external influences.
• Ability to work independently with minimal supervision while achieving daily goals.
• Ability to communicate clearly with customers, employees, and management.
• Ability to support and comply with company policies, procedures and guidelines including support and comply with company health and safety standards.
• Ability to stand/walk/work on feet for minimum of 8 hours per day.
• Ability to lift 50 - 75 pounds regularly, sometimes above head level.

Benefits

• Travel - FREE CRUISE AFTER YOUR FIRST SEASON!
• Reward for Referral Program
• Experience - Of a lifetime!
• Rewards & Incentives
• Community Service
• Employee Activities
• Professional Growth

HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.