Driver, Luggage Van

Princess Cruises and Holland America Line; Fairbanks (AK); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Travel - FREE CRUISE AFTER FIRST SEAS0

Referral Program

Experience – Of a lifetime!

Rewards & Incentives

Community Service

Employee Activities

Professional Growth

Job summary

Princess Cruises and Holland America Line is seeking a Driver, Luggage Van in Fairbanks to support Guest Services during the busy season. You will collect, load and disperse luggage daily, ensuring guests’ belongings reach their Alaska itinerary smoothly.

The role requires a valid license, the ability to lift 50–75 pounds, and the stamina to work long shifts in a fast-paced environment. Prior customer service experience is a plus.

Qualifications

• Must pass pre-employment background check.
• Must have a valid driver’s license with clean driving record.
• Minimum age 18; able to lift 50–75 pounds regularly.

Responsibilities

• Performs luggage handling and driving tasks.
• Routinely drives a 15-passenger van to designated locations.
• Loads/unloads luggage from trucks, motorcoaches, and vans.
• Organizes, sorts, tags, and labels guest luggage daily.
• Assists with misplaced and damaged luggage.
• Performs basic mechanical duties.
• Communicates with supervisors and team via radio.

Skills

Customer service

Teamwork

Attention to detail

Communication

Safety awareness

Stand/walk 8 hours

Lift 50-75 lbs

Job description

Driver, Luggage Van

Department: Guest Services

Employment Type: Seasonal - Full Time

Location: Fairbanks Transportation and Guest Services

Reporting To: Lance Thompson

Description

Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.

When preparing for a vacation, some spend days planning and packing the perfect outfit or bringing the right essentials to make their vacation run as smoothly and as comfortably as possible. As a luggage handler, you make sure all their packed belongings arrive to their new home-away-from-home. You and the rest of the team work together to collect, load, and disperse luggage daily to ensure our guests’ belongings follow them on their Alaskan journey.

NO COMPANY SUBSIDIZED HOUSING AVAILABLE

RESPONSIBILITIES

• Performs a variety of luggage handling and driving tasks.
• Routinely drives a 15-passenger van; applies knowledge of the area to drive employees to a pre-determined location.
• Routinely loads and unloads luggage from trucks, motorcoaches, and luggage vans at our various properties and the airport.
• Organize, sort, tally, tag, and label guest luggage daily.
• Assists with misplaced and damaged luggage.
• Performs basic mechanical duties.
• Communicates frequently with supervisors and other team members via radio for updates, requests, or concerns.

REQUIREMENTS

• Must pass a pre-employment background check.
• Current valid driver’s license with clean driving record. (Motor Vehicle Report (MVR) will be requested).
• Must meet Company’s clean driver eligibility requirements.
• Minimum age of 18 is required.
• Must be able to lift 50 – 75 pounds regularly, sometimes above head level.
• Dedicated to delivering excellent customer service to all guests, coworkers, and vendors.
• Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).

Knowledge, Skills & Abilities:

• Ability to prioritize work, meet deadlines, maintain an attention to detail and accuracy, while working in a team or group environment.
• Ability to work in a fast-paced environment with multiple tasks and external influences.
• Ability to work independently with minimal supervision while achieving daily goals.
• Ability to lift 50 – 75 pounds regularly, sometimes above head level.
• Ability to communicate clearly with customers, employees, and management.
• Ability to stand/walk/work on feet for minimum of 8 hours per day.
• Ability to support and comply with company policies, procedures and guidelines including support and comply with company health and safety standards.

Benefits

• Travel - FREE CRUISE AFTER YOUR FIRST SEASON!
• Reward for Referral Program
• Experience – Of a lifetime!
• Rewards & Incentives
• Community Service
• Employee Activities
• Professional Growth

HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.