Lucrative Service Advisor | Earn $70k-$120k + Benefits

Lithia Motors; Ramsey (NJ); On-site; USD 70,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental & Vision plans

Paid Holidays & PTO

Disability insurance

Life Insurance

401(k) Retirement Plan

Vehicle Purchase Discounts

Lithia Learning Center

Wellness Programs

Job summary

Lithia & Driveway network's L0770 MINI of Ramsey in Ramsey, NJ is hiring Service Advisors. Entry level earn about $70,000–$90,000 annually; experienced earn about $90,000–$120,000 annually, based on performance.

This is a fast-paced, lucrative role in a large dealer group. We’re seeking team players focused on customer experience, with at least 2 years of service-advisor experience, a valid driver’s license, and solid automotive knowledge.

Qualifications

• Minimum 2 years of Service Advisor experience in a dealership setting.
• Team player who prioritizes customer experience and satisfaction.
• Process driven, detail-oriented with strong accountability and a sense of urgency.
• Solid automotive service knowledge; technician background a plus.
• Valid driver's license and acceptable driving record.

Responsibilities

• Serve as the communicator between customer and technician.
• Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
• Write accurate, profitable, and complete repair orders based on both customer needs and technician recommendations.
• Present inspection results with confidence to close work, build value, and maximize customer pay.
• Drive strong customer pay labor per RO and gross performance.
• Control timelines, approvals, and expectations.
• Maintain exceptional CSI, retention, and revenue metrics.

Skills

Service Advisor exp

Customer service

Process oriented

Automotive knowledge

Driver's license

Job description

Lithia & Driveway network's L0770 MINI of Ramsey in Ramsey, NJ is hiring Service Advisors. Entry level earn about $70,000–$90,000 annually; experienced earn about $90,000–$120,000 annually, based on performance.

This is a fast-paced, lucrative role in a large dealer group. We’re seeking team players focused on customer experience, with at least 2 years of service-advisor experience, a valid driver’s license, and solid automotive knowledge.