Automotive Service Advisor | $100K+ & Career Growth

Nielsen Automotive Group; East Hanover (NJ); Presencial; USD 90.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Paid time off

Employee discounts

Education benefits

Career growth

Descripción de la vacante

Nielsen Dodge of East Hanover, part of Nielsen Automotive Group, is seeking an Automotive Service Advisor in East Hanover, New Jersey. The role connects customers with service technicians and requires clear, honest communication while managing multiple tasks in a fast-paced environment.

The position is full-time, on-site with a schedule Monday–Friday 7:30am–5:00pm and every 3rd Saturday. Base pay starts at $100k+ with additional compensation opportunities.

Formación

• At least two years of automotive dealership experience preferred.
• Ability to explain technical information in plain language.
• Strong organizational skills with attention to detail.
• Willingness to continue learning and adapt to processes.

Responsabilidades

• Welcome service customers promptly and professionally.
• Schedule and confirm service appointments.
• Gather vehicle data, document work on repair orders.
• Explain maintenance recommendations clearly to customers.
• Prepare estimates for parts, labor and times.
• Obtain customer authorization before work begins.
• Coordinate with technicians and service team to keep orders moving.
• Monitor progress and update customers on changes.
• Close completed repair orders and explain charges at pickup.
• Maintain accurate customer and vehicle records in systems.
• Participate in training and career development.

Conocimientos

Service advisor experience

Customer service

Problem solving

Communication skills

Educación

High School Diploma

Descripción del empleo

Nielsen Dodge of East Hanover, part of Nielsen Automotive Group, is seeking an Automotive Service Advisor in East Hanover, New Jersey. The role connects customers with service technicians and requires clear, honest communication while managing multiple tasks in a fast-paced environment.

The position is full-time, on-site with a schedule Monday–Friday 7:30am–5:00pm and every 3rd Saturday. Base pay starts at $100k+ with additional compensation opportunities.