LTSS Service Coordinator II (Level 2)

Harris Health; Houston (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

Harris Health is looking for a Service Coordinator (Level 2) in Houston, Texas, to work directly with customers and their families, providing access to health resources in the Long-Term Support and Services program. The candidate will have a strong background in care coordination, advocacy, and case management, ideally with experience in Medicaid Waiver services. This position requires an HS Diploma or Bachelor's in social work, with a minimum of 4 years relevant experience. Responsibilities include assessing needs, managing care plans, and mentoring new staff.

Qualifications

• 4 years of relevant experience required or equivalent educational qualification.
• Preferred degrees include social work or related fields.
• Experience in case management and working with the ABD/SSI population.

Responsibilities

• Develop care strategies tailored to individual member needs.
• Initiate referrals to social service programs.
• Manage care plans and communicate health-related information.
• Conduct clinical assessments and coordinate high-risk member care.
• Mentor new staff and participate in audits.

Skills

Assessment and planning

Care coordination

Advocacy skills

Communication

Education

HS Diploma or GED with 4 years relevant experience

Bachelor's in social work or a related field

Tools

Microsoft Office

Clinical Documentation Platforms

Job description

Harris Health is looking for a Service Coordinator (Level 2) in Houston, Texas, to work directly with customers and their families, providing access to health resources in the Long-Term Support and Services program. The candidate will have a strong background in care coordination, advocacy, and case management, ideally with experience in Medicaid Waiver services. This position requires an HS Diploma or Bachelor's in social work, with a minimum of 4 years relevant experience. Responsibilities include assessing needs, managing care plans, and mentoring new staff.