Service Coordinator Floater

The Harris Center for Mental Health and IDD; Houston (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

The Harris Center for Mental Health and IDD is seeking a Service Coordinator to help individuals with intellectual disabilities access services and supports through person-directed planning. This role involves coordination with consumers, legally authorized representatives, and providers to monitor progress and ensure appropriate care.

You will perform comprehensive assessments, create and review service plans, conduct monthly monitoring visits, and document progress while maintaining timely

Qualifications

• Bachelor’s degree in a social, behavioral, or human service field.
• Minimum of one year experience in the human services field.
• Experience with persons with intellectual disabilities preferred.
• Must hold a valid Texas Driver's License and be insurable.

Responsibilities

• Complete assessments as specified by department policy.
• Monitor client at least quarterly.
• Update consumer files as needed.
• Complete all documentation within established timelines.
• Comply with safety, health, and training requirements.

Skills

Written communication

Verbal communication

Organizational skills

Cultural competency

Autonomy

Education

Bachelor’s degree in social/human services

Job description

Brief Description

The Harris Center for Mental Health and IDD (“The HARRIS CENTER”) is looking for a Service Coordinator to join our team. This person is responsible for providing assistance to individuals with intellectual disabilities in gaining access to services and supports utilizing a person directed planning process to achieve their desired outcomes. Services and supports may include waiver programs, medical, psychiatric, residential, financial, and a wide array of social services in the community. Provides service monitoring through contacts with consumers, Legally Authorized Representatives, program providers and collaterals. The ideal candidate will display compassion, education, proficiency and experience while assisting the patient. This critical role assists in creating and managing nursing care plans and will participate in the evaluation of current and future medical needs of the patient.

Your Role In Action

• Complete all assessments as specified per department policy and procedural guidelines.
• Based on consumer needs, monitor client at a minimum of a quarterly basis
• Update consumer files as needed
• All documentation is completed within established timelines.
• Complies with all safety, health, and training requirements.

Education

What qualifications you will need:

• Bachelor’s degree (B.A.) from four-year accredited college or university with a major in a social, behavioral, or human service field, including but not limited to: psychology, social work, medicine, nursing, rehabilitation, counseling, sociology, human development, gerontology, educational psychology, education, and criminal justice.

Experience

• Minimum of one year experience in the human services field.
• Experience working with persons with intellectual disabilities preferred.

Other Key Qualifications

• Must maintain a valid Texas Driver's License and be insurable under Agency policy.

Knowledge Skills & Abilities

• Experience working with persons with intellectual disabilities preferred.
• Must possess effective written, verbal communication, and organizational skills.
• Must be able to work autonomously in a fast-paced environment.
• Effectively communicates and works with consumers, family members, visitors and fellow employees in a manner that demonstrates knowledge of cultural diversities.

About Us

The Harris Center is the state-designated Local Mental Health Authority and Local Intellectual and Developmental Disability (IDD) Authority serving Harris County, Texas. As the largest behavioral and developmental disability care center in Texas, The Harris Center provides care to over 90,000 people and has an annual budget of over $300 million.

As part of its mission to transform the lives of people with behavioral health and IDD needs in the third largest county in the United States, The Harris Center provides a full continuum of services at 80 different sites across Harris County. In addition, services are provided in more than 40 different languages as well as sign language in order to better serve what is one of the largest communities in the nation.

By utilizing the unique expertise of its more than 2,500 employees, The Harris Center is committed to meeting the behavioral health and IDD needs of Harris County residents and giving them hope to live to their fullest potential.

What Else You Should Know

• This posting is associated with position #3107
• Field Based / Reports to Southwest location (9401 Southwest Freeway, Houston, TX 77074) as needed.
• Position requires extensive travel to consumer homes, flexible scheduling and on call status. May be exposed to unfavorable conditions. Interacts with individuals who may be emotional or physically hostile, agitated or uncooperative.
• The position serves as a critical bridge between consumers, legally authorized representative, program providers and other key collaborators. The Service Coordinator position requires conducting comprehensive assessments to ensure departmental policies and procedural state and agency guidelines are followed. SCs create and review all person directed service plans (initial/annual/revision), conduct monthly face-to-face monitoring visits, follow-up, and provided written documentation of the individuals progression of their goals. They assist with potential threats toward an individual and managing crisis/issues the individuals, providers, and families may have. The SC monitors the overall health and safety of the individuals

What We Have To Offer

The Harris Center not only offers a competitive salary but also a suite of excellent benefits designed to enrich your life both professionally and personally. Imagine a future with a robust retirement plan complemented by our generous company matching – a testament to our investment in your long-term financial well-being. Experience the unique advantage of our prior service credit, accelerating your journey towards a more substantial Paid Time Off accrual, empowering you to enjoy well-deserved breaks.

Enjoy Cell Phone Discounts, exclusive entertainment deals through Tickets at Work, and a free Headspace subscription for mental wellness. Additionally, our Employee Assistance Program supports your overall well-being.

Take advantage of significant financial relief through student loan forgiveness as a valued member of The Harris Center team. As a qualifying entity, our employees are eligible for various student loan forgiveness programs, designed to alleviate the financial burdens associated with higher education.

Contributes to suicide care and prevention by embracing our values and applying a trauma-informed approach rooted in safety, trust, choice, collaboration, and empowerment.