Director of Waiver Service Coordination

Andrews Center; Tyler (TX); On-site; USD 52,000 - 72,000; Full time

Job summary

Andrews Center in Tyler, Texas, seeks a supervisor to lead HCS and TxHmL Service Coordinators, ensuring services meet HHSC policies and procedures while supporting staff and consumers.

The ideal candidate holds a bachelor’s or advanced degree in a social, behavioral, or human services field, with knowledge of IDD resources, strong communication, multitasking, and computer skills; a Texas driver's license is required due to driving responsibilities.

Qualifications

• Bachelor's or advanced degree in a social, behavioral, or human services field.
• Knowledge of resources for people with intellectual and developmental disabilities.
• Strong communication and professional-interaction skills.
• Multitasking and independent decision-making.
• Computer proficiency.

Responsibilities

• Supervise HCS and TxHmL Service Coordinators.
• Ensure services comply with HHSC policies and procedures.
• Support HCS and TxHmL teams using the CARE operating system.
• Work with consumers, families, staff, community agencies, and service providers.

Skills

Resource knowledge

Communication skills

Multitasking

Independent decision making

Computer proficiency

Education

Bachelor's or advanced degree in social/behavioral/human services

Tools

CARE operating system

Job description

• Education: Bachelor's or advanced degree in a social, behavioral, or human services field.
• Preferred experience:
  • Service Coordination
  • Home and Community-Based Services (HCS)
  • Texas Home Living (TxHmL)
  • Supervisory experience
• Core responsibilities:
  • Supervise HCS and TxHmL Service Coordinators.
  • Ensure services comply with HHSC policies and procedures.
  • Support HCS and TxHmL teams using the CARE operating system.
  • Work with consumers, families, staff, community agencies, and service providers.
• Skills required:
  • Knowledge of resources for people with intellectual and developmental disabilities.
  • Strong communication and professional-interaction skills.
  • Multitasking and independent decision-making.
  • Computer proficiency.
• Driving: A current Texas driver's license and compliance with the Center's automobile-insurance/insurability requirements are required because the position may involve driving.