LTL Service Center Operations Manager

Xpress Global Systems (XGS); Batavia (IL); On-site; USD 85,000 - 120,000; Full time

Job summary

Xpress Global Systems (XGS) seeks a Service Center Manager to lead terminal operations in our Illinois service center. You will oversee loading/unloading, customer service, and facilities management, directing drivers and dock staff to ensure safe, efficient performance.

Ideal candidates have a four-year degree in Transportation Management or related field and strong supervisory experience, with deep knowledge of LTL operations, DOT/OSHA rules, and AS400 proficiency.

Qualifications

• Four-year degree in Transportation Management or equivalent; supervisory experience required.
• Strong leadership, interpersonal and communication skills.
• Understanding of transportation and LTL operations; OSHA/DOT knowledge preferred.
• AS400 experience and proficiency with Microsoft Office.

Responsibilities

• Supervise, lead and direct terminal operations, loading/unloading, customer service, facilities management.
• Review, monitor and control operations to maximize profits.
• Create driver route assignments and dispatch drivers to optimize assets.
• Interface with Linehaul to ensure timely arrivals and departures.
• Train dockworkers and manage staffing levels; ensure safety/compliance.
• Identify repairs, negotiate vendor agreements and coordinate service needs.

Skills

Strong interpersonal skills /领导力

Excellent written & verbal comms

Organizational / logistical skills

Problem solving

Education

Four-year degree in Transportation Management or equivalent

5+ years supervisory experience in a similar facility

Tools

AS400

Microsoft Office

Job description

Xpress Global Systems (XGS) seeks a Service Center Manager to lead terminal operations in our Illinois service center. You will oversee loading/unloading, customer service, and facilities management, directing drivers and dock staff to ensure safe, efficient performance.

Ideal candidates have a four-year degree in Transportation Management or related field and strong supervisory experience, with deep knowledge of LTL operations, DOT/OSHA rules, and AS400 proficiency.