LTL Dispatcher

Openwork; Houston (TX); On-site; USD 26,000 - 29,000; Full time

Job summary

Openwork in Houston, TX is seeking a Bilingual LTL Dispatcher to coordinate routes, schedules and driver assignments. The role emphasizes accurate communication and efficient logistics coordination in a fast-paced warehouse setting.

The dispatcher will review shipments, route planning, and coordinate with drivers to meet customer requests while maintaining safety and DOT compliance. Bilingual proficiency is preferred to support diverse customer needs.

Qualifications

• Excellent communication skills
• Proficiency in Microsoft Office and logistics software
• Excellent clerical and organizational skills to keep track of schedules, routes and personnel
• Knowledge of computers for scheduling and other dispatching duties
• Ability to multitask with different events happening at the same time
• Ability to work under stress and remain calm
• Ability to relay information in a fast-paced environment
• 1+ year experience working with LTL Freight carriers
• Familiarity operating a forklift, a plus

Responsibilities

• Calculate routes and times of deliveries and make necessary adjustments for sales and customers
• Establish delivery routes which are cost effective and compliant with Federal DOT guidelines while maintaining customer service
• Ensure safe and timely pick-up and delivery of shipments
• Schedule and dispatch drivers, work crews, vehicles or equipment to appropriate locations according to schedules
• Relay information such as work orders or messages to and from work crews or supervisors
• Contact employees via telephone, two-way radios or Outlook email
• Resolve problems or requests for services or equipment with supervisors or customers
• Prepare daily work such as schedules
• Prepare work orders for crew or receive work orders from crews
• Be in charge of communications within company territories
• Keep and organize work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information

Skills

Communication

Multitasking

Stress management

LTL Experience

Scheduling

Forklift familiarity

Tools

Microsoft Office

Logistics software

Job description

Now Hiring: Bilingual LTL Dispatcher

Location: Houston, TX 77051

Schedule: 7:00am - 4:00pm

Pay: $19-$21/hour

Job Summary

Perform logistics functions that may include reviewing, preparing and routing shipments, coordinating drivers, work crews, vehicles or equipment to appropriate locations according to schedules or customer requests.

Qualifications

• Excellent communication skills
• Proficiency in Microsoft Office and logistics software
• Excellent clerical and organizational skills to keep track of schedules, routes and personnel
• Knowledge of computers for scheduling and other dispatching duties
• Ability to multitask with different events happening at the same time
• Ability to work under stress and remain calm
• Ability to relay information in a fast-paced environment
• 1+ year experience working with LTL Freight carriers
• Familiarity operating a forklift, a plus

Responsibilities

• Responsible for calculating routes and times of deliveries and making the necessary adjustments for sales and customers
• Establish delivery routes which are cost effective and compliant with Federal DOT guidelines while still maintaining an acceptable level of customer service, quality and satisfaction
• Ensuring the safe and timely pick-up and delivery of shipments
• Scheduling and dispatching drivers, work crews, vehicles or equipment to appropriate locations according to schedules
• Relaying information such as work orders or other messages to and from work crews or supervisors
• Using telephones, two-way radios or outlook email to contact employees
• Speaking with supervisors or customers to resolve problems, requests for services or equipment
• Preparing daily work such as schedules
• Preparing work orders for crew or receiving work orders from work crews
• Being in charge of communications within company assigned territories
• Keeping and organizing work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information.

Physical Requirements

• Position works primarily in a warehouse environment
• Constant telephone activity; must have a high comfort level of initiating conversation
• Moderate noise levels
• Occupation requires being sedentary greater than or equal to 80% of the time
• Work involves sitting, standing, hearing, talking, handling, reaching outward, reaching above shoulder, walking, squatting or kneeling, bending
• Regularly required to work on multiple concurrent tasks with constant interruptions