Line Haul Supervisor

Estes Express; Harrisburg, Northern (Dauphin County, KY); Hybrid; USD 70,000 - 95,000; Full time

Job summary

Estes Express in Harrisburg is seeking a detail‑oriented operations leader to supervise drivers and staff, optimize the LTL ground operation, and ensure safe, compliant and cost-effective service. You will coach teams, manage schedules, and drive KPI results with a focus on efficiency and safety.

The role requires prior management and dispatch experience in LTL, strong communication, and the ability to coordinate across dock, driver, and customer teams.

Qualifications

• High School Diploma or GED or equivalent; Bachelor degree preferred.
• Prior management, dispatch and dock experience required, preferably in LTL trucking.
• Thorough understanding of the LTL trucking industry, including basic paperwork flow.
• Knowledge of local metropolitan area.
• Strong leadership including hiring, coaching, counseling, training, mentoring and termination.
• Team building and interpersonal skills.
• Excellent verbal, written and listening communication skills.
• Excellent planning and organization skills.

Responsibilities

• Lead drivers and employees; set targets and monitor performance.
• Ensure efficient, safe LTL operation and dock planning.
• Enforce policies and safety rules.
• Assist in hiring and termination processes.
• Administer portions of the Service Center Business plan.
• Meet KPIs and manage linehaul operations efficiency.
• Coordinate drivers and resolve load/customer problems.
• Analyze scheduling and consolidation opportunities.
• Revise driver schedules to cut costs.
• Direct delivery timetables and paperwork handling.
• Oversee equipment assignment and communication with customers.

Skills

Leadership

Dispatch experience

Dock operations

Team management

Coaching & development

Safety compliance

Education

High School Diploma or GED

Bachelor's degree preferred

Tools

TMS software

Job description

Job Summary:

• Report to Operations Manager / Assistant Service Center Manager and/or Service Center Manager
• Lead, guide and direct drivers and other employees as needed to include setting targets, monitoring performance, providing coaching, counseling and development. Accountable for the management of an efficient, clean and safe LTL operation to include dock planning and set up schedules
• Enforce understanding and compliance with all Company policies and procedures, safety rules and government regulations
• Involved in and makes recommendations in the hiring and termination processes
• Administer and carry out assigned portions of the Service Center Business plan as set forth by the Service Center Manager
• Responsible for meeting all KPI’s assigned
• Develop and implement procedures for efficient operations of Service Center Linehaul functions
• Ensure drivers are coordinated timely and efficiently
• Work with drivers to resolve any load/customer problems
• Conduct continuous analysis and direction of vehicles and driver assignments and analyze and implement scheduling for possible consolidation
• Review and revise driver schedules to increase efficiencies and to lower cost
• Direct compilation and issuance of delivery timetables
• Responsible for and ensures paperwork associated with the line haul operation is handled timely & properly
• Responsible for and directs equipment assignment & accountability; trailers & tractors
• Responsible for proper communication to customers via; phone, fax or email
• Regular attendance is required.
• This is not an all-inclusive list of job requirements and/or duties and may not contain all mental and physical capabilities necessary to perform the job at all times due to circumstances. Operational, safety and other needs may require the employee to perform any and all other duties as assigned. Employees are expected, and must be able to perform all such duties and tasks.

Qualifications:

• High School Diploma or General Educational Degree (GED), or any combination of education and experience, which would provide an equivalent background. Bachelor Degree preferred
• Prior management, dispatch and dock experience required, preferably in LTL trucking industry
• Thorough understanding of the LTL trucking industry, including basic paperwork flow preferred
• Must be knowledgeable of local metropolitan area
• Must have strong leadership skills including the ability to hire, coach, counsel, train, mentor and terminate employees.
• Team building and interpersonal skills
• Possess excellent verbal, written and listening communication skills
• Excellent planning and organization skills

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. The employee is frequently required to sit and use hands to fingers, handle, or feel or operate computers and other standard office equipment. The employee is occasionally required to stand; walk, lift, twist, turn and reach with hands and arms. The employee must be capable of lifting a minimum of 20 lbs., or more if required by the essential functions of the job.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to work near moving mechanical parts and fumes or airborne particles. The employee may be required to work in high/precarious places, with hazardous materials, and in various weather conditions. The noise level in the work environment ranges from quiet to loud as required by the essential functions of the job.