LTL Coordinator: End-to-End Shipments & Carrier Liaison

Spot Freight; Indianapolis (IN); On-site; USD 42,000 - 60,000; Full time

Job summary

Spot Freight seeks an LTL Coordinator to oversee day-to-day LT shipments through Spot’s systems, troubleshoot transportation issues, and maintain clear communication with customers, carriers, and account managers. This role emphasizes professional interaction, accuracy, and timely status updates across shipments.

The position requires a high school diploma and customer service experience in fast-paced environments; logistics experience is not mandatory.

Qualifications

• High School Diploma or Equivalent required.

Responsibilities

• Oversee all LTL shipments from beginning to end
• Assist with communication between LTL carriers and Spot Account Managers via phone and email
• Notify LTL carriers with updated information about shipments as needed
• Complete check-calls to ensure the most up-to-date status on every shipment
• Update billing on shipments as needed with the LTL carriers
• Interact professionally with LTL Carriers’ sales reps and Spot Account Managers
• Update Spot Account Managers on the status of their customers’ shipments routinely

Skills

Active listening

Typing skills

Organizational skills

Education

High School Diploma or Equivalent

Job description

Spot Freight seeks an LTL Coordinator to oversee day-to-day LT shipments through Spot’s systems, troubleshoot transportation issues, and maintain clear communication with customers, carriers, and account managers. This role emphasizes professional interaction, accuracy, and timely status updates across shipments.

The position requires a high school diploma and customer service experience in fast-paced environments; logistics experience is not mandatory.