Logistics Coordinator

Cargo Express Freight Corp; Dallas (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off (PTO)

Paid vacation time

Job summary

Cargo Express Freight Corp. is seeking an LTL Specialist in Dallas to manage LTL and FTL shipments from quote to delivery. You will book freight, track shipments, and inform customers, while working in a fast-paced freight environment.

The role emphasizes carrier sourcing, rate negotiation, and maintaining a reliable carrier network to meet performance goals. On-site work with standard business hours and strong communication skills are required.

Qualifications

• Experience in LTL/FTL freight or brokerage.
• Knowledge of freight classes, NMFC, and accessorial charges.
• Proficient in Microsoft Office and data entry.

Responsibilities

• Serve as primary contact for LTL quoting, booking, and shipments.
• Quote and book FTL, drayage, and intermodal shipments.
• Source, vet, and onboard carriers; negotiate rates.
• Monitor shipments, track status, and update customers.
• Verify freight details and prepare BOLs/documents.
• Audit carrier invoices and resolve disputes.
• Build carrier network and maintain relationships.

Skills

LTL/FTL knowledge

Carrier negotiation

Customer service

Microsoft Excel

Multitasking

Education

High school diploma or GED

Associate's or Bachelor's in logistics/supply chain/business

Tools

TMS

Load boards (DAT/Truckstop)

Job description

The LTL Specialist manages less-than-truckload (LTL) and full truckload (FTL) shipments from quote to delivery. This role books freight with LTL carriers, tracks shipments, resolves exceptions, and keeps customers informed. The ideal candidate is detail-oriented, organized, and comfortable working in a fast-paced freight environment.

Key Responsibilities

• Serve as the primary point of contact for all LTL quoting, booking, and shipments
• Quote and book FTL (full truckload), drayage, and intermodal shipments in addition to LTL
• Source, vet, and dispatch carriers for LTL and FTL loads, including negotiating rates and onboarding new carriers
• Carrier sales: call and post on load boards to cover open loads, matching the right carrier, equipment, and lane at a competitive rate
• Carrier relations: build and maintain a reliable carrier network, serve as the carrier's main point of contact, and resolve service or payment issues
• Monitor carrier compliance and performance, including authority, insurance, safety ratings, and on-time service
• Verify freight details: weight, dimensions, freight class, NMFC codes, and accessorial
• Prepare and review Bills of Lading (BOLs) and shipping documents
• Track and trace shipments daily, and update customers on status, delays, and delivery times
• Retrieve and upload Proof of Delivery (POD) documents
• Keep the TMS updated with accurate shipment status, documents, and notes
• Resolve exceptions: missed pickups, reweighs, reclasses, damages, and shortages
• File and follow up on freight claims and invoice disputes
• Audit carrier invoices for accuracy before billing
• Meet department performance goals and quotas set by Operations
• Build strong relationships with customers and carrier partners
• Support the operations team with other duties as assigned

Qualifications

Required

• High school diploma or GED
• 1–2 years of experience in LTL, FTL, freight brokerage, logistics, or transportation
• Working knowledge of freight classes, NMFC, and accessorial charges
• Proficiency in Microsoft Office (Outlook, Excel, Word)
• Strong communication, negotiation, problem-solving, and customer service skills
• Ability to multitask and meet deadlines in a fast-paced setting

Preferred

• Experience with a TMS, LTL carrier portals, and load boards (such as DAT or Truckstop)
• Associate's or bachelor's degree in logistics, supply chain, or business
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off (PTO)
• Paid vacation time
• Consistent weekday schedule with no nights or week

This is an on-site office position at our Dallas corporate office. Work is performed mainly at a computer and on the phone. The role requires sitting for extended periods and occasionally lifting up to 25 lbs.

Equal Opportunity Employer

Cargo Express Freight is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by federal, state, or local law.

This job description is not an exhaustive list of duties. Responsibilities may change based on business needs.