LTE Library Clerk

COUNTY OF DANE; Madison (WI); On-site; USD 17,000 - 25,000; Full time

Job summary

Dane County Library is seeking two Limited Term Employees to perform general circulation duties on the mobile library. Responsibilities include checking in/out items, shelving, and assisting with route preparation and vehicle upkeep.

Requires a high school diploma or equivalent and one year of customer service experience. A valid driver’s license or access to reliable transportation is required; background checks may be used as needed.

Qualifications

• High school diploma or equivalent required.
• One year of consistent work experience preferred in customer service or education.

Responsibilities

• Checks in items returned; checks out library materials to patrons.
• Shelves items on vehicle and at library headquarters.
• Sorts/arranges holds for patron pickup.
• Prepares vehicle for the start of route and cleans up at end of shift.
• Drives mobile libraries.

Skills

Customer service

Communication

Alphabetization

Tech proficiency

Job description

Dane County Library is recruiting for two Limited Term Employee (LTE) vacancies for the LTE Library Clerk classification.

Limited Term Employees (LTE) are limited to 1,200 hours in a payroll year and are not guaranteed any hours per week.

Commitment to Equity AND Inclusion

As an employer, we strive to provide a work environment where diversity and differing opinions are valued, creativity is encouraged, continuous learning and improvement are fostered, teamwork and open/honest communication are encouraged, and meeting customer needs through quality service is a shared goal. All employees must be able to demonstrate multicultural competence – the awareness, knowledge, and skills needed to work with others who are culturally different from self in meaningful, relevant, and productive ways. Applicants from traditionally underrepresented populations including women, racial and ethnic minorities, and persons with disabilities are especially encouraged to apply.

DEFINITION

Under general supervision, performs general circulation services to the public on mobile library. Assists with stocking mobile library, set up and cleanup of the vehicle. Drives 32’ vehicle on Dane County roads and highways.

EXAMPLES OF DUTIES

Checks in items returned; checks out library materials to patrons. Shelves items on vehicle and at library headquarters. Sorts/arranges holds for patron pickup. Prepares vehicle for the start of route and cleans up vehicle at the end of a shift. Drives mobile libraries.

Education, Training and Experience:

High school diploma or equivalent required and one (1) year of consistent work experience, preferably in customer service or education environment.

Special Requirements:

Must have a valid driver’s license, or access to reliable personal transportation, or equivalent. Also refer to the “Physical and Environmental Work Requirements” section below.

Background Check Statement

Some positions may require a criminal background check which can include fingerprinting due to the nature of the job's responsibilities. Wisconsin's Fair Employment Law, s. 111.31 – 111.395, Wis. Stats., prohibits discrimination because of an arrest or conviction record. However, Dane County may disqualify an applicant if the position's responsibilities are substantially related to the applicant's criminal history (e.g., the nature of the crime and its relationship to the position, whether hiring, transferring or promoting an applicant would pose an unreasonable risk to the business, its employees, customers and vendors, etc.) Management reserves the right to make employment contingent upon successful completion of the background check.

For Bilingual Positions:

1. Provide services in both English and the required foreign language (e.g., Spanish, Arabic, Hmong, etc.).
2. Applicants being considered for bilingual positions will be tested during the recruitment process prior to employment. This will primarily consist of passing an oral language proficiency assessment from English to foreign language and foreign language to English, but may require additional language testing, such as written translation, if it is an essential function of the job.

*If applicable, individuals may confirm with the Employee Relations Division whether results of bilingual language certifications/ examinations they currently hold qualify them for the position’s bilingual designation.

Physical and Environmental Work Requirements:

Work is generally done in an enclosed mobile library environment in all seasons. Lifting, bending, stooping, crawling, sitting, standing regularly for long periods of time are required. Must be able to lift and carry 50lb bin of books and push carts full of books. When not on route, work is done in a library/office setting.

Knowledge, Skills and Abilities:

Technologically proficient; ability to alphabetize. Must possess excellent customer service skills and communicate clearly, efficiently and in a friendly manner. Must possess good organizational skills and be detail-oriented. Demonstrates good problem-solving and judgment skills.