LSE Solutions SME & Integrations Consultant

Infinityquest It Services; United States; A distancia; USD 90.000 - 130.000; Jornada completa

Descripción de la vacante

Infinityquest It Services in the United States seeks a Subject Matter Advisor (SMA) to provide functional SME services for BP’s LSE platform and related integrations, ensuring stability, governance and cross-market delivery.

The role involves advising on integration designs, release governance, defect management, and end-to-end project support, with a strong emphasis on knowledge transfer and capability build within the team.

Responsabilidades

• Provide functional SME support across LSE (Blue Yonders Luminate Store Execution) and associated business processes.
• Advise project teams on solution design, functional capability and business process alignment.
• Support discussions with market stakeholders across ANZ, NZ, PL, DE and ZA.
• Act as a point of contact for functional questions relating to LSE.
• Provide guidance on LSE integrations and downstream/upstream systems.
• Support architecture reviews and design discussions.
• Assess impact of proposed changes across markets and integrations.
• Support POS, Mobile, ESO Connect and reporting/integration initiatives.
• Review Blue Yonder releases and release notes.
• Assess business and technical impacts of defect fixes.
• Define test scope and impacted markets.
• Support defect triage and resolution discussions with BP, Blue Yonder and support vendors.
• Provide SME support to ongoing and future projects involving LSE.
• Participate in design reviews, build reviews, testing and deployment planning.
• Identify risks, gaps and dependency issues.
• Support project teams with business and technical decision making.
• Participate in service reviews and governance forums.
• Support operational issue resolution and escalations.
• Review support tickets and identify recurring themes or risks.
• Provide guidance on release readiness and production support activities.
• Absorb knowledge currently held by the incumbent SME.
• Develop sufficient capability to independently support the activities listed above.
• Participate in shadowing and reverse knowledge transfer sessions.
• Demonstrate capability through successful execution of SME responsibilities.

Descripción del empleo

Infinityquest It Services in the United States seeks a Subject Matter Advisor (SMA) to provide functional SME services for BP’s LSE platform and related integrations, ensuring stability, governance and cross-market delivery.

The role involves advising on integration designs, release governance, defect management, and end-to-end project support, with a strong emphasis on knowledge transfer and capability build within the team.