LPN/RN Intake Coordinator

Tree of Life Counseling Center LLC; Freehold Township (NJ); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer matching

Life insurance

CEU reimbursement

Paperless office environment

Fully furnished offices

Office hours Monday-Friday

Coffee bar with snacks

Job summary

Tree of Life Counseling Center LLC is seeking a full-time LPN Intake Coordinator in Freehold, NJ. The role supports the PMHNP team, helping patients with scheduling, onboarding, and day-to-day customer service in a digital, paperless practice.

The position reports to the Nurse Practitioner Supervisor and involves coordinating appointments, discharge processes, referrals, and ensuring HIPAA-compliant records in a web-based EMR system.

Qualifications

• Licensure: Current, active, and unrestricted LPN or RN license in New Jersey.
• Experience in psychiatric or behavioral health setting preferred.
• Strong interpersonal and communication skills.
• Empathy and a compassionate demeanor.

Responsibilities

• Assist with patient discharge procedures.
• Monitor and report patient progress and changes to medical team.
• Reschedule appointments and manage referrals.
• Obtain prior authorizations for medications/treatments.
• Maintain accurate EMR records and confidentiality.
• Coordinate communication between patients, providers, and pharmacies.

Skills

Interpersonal skills

Communication

Teamwork

Empathy

Organizational skills

Education

LPN or RN licensure in New Jersey

Tools

EMR systems

Job description

Description

Position Overview

Tree of Life Counseling Center is a busy out-patient mental health counseling and medication management office seeing over 1,600 clients in person and remotely every week and we are rapidly expanding. We are seeking a full-time, LPN Intake Coordinator to join our hard-working and close knit team in Freehold. This position will report directly to our Nurse Practitioner Supervisor helping support the Psychiatric Mental Health Nurse Practitioner team and assisting clients with scheduling, on-boarding to our practice, and general customer service. We are a digital practice and utilize electronic health records and telephone systems that are all web-based, paperless systems.

What We Offer

• Salary of $60,000-$80,000 for full-time employees
• Medical, dental, and vision insurance
• 401(k) with employer matching
• Free $50,000 life insurance
• CEU reimbursement
• Fully furnished offices
• Paperless office environment
• Monday-Friday office availability
• Coffee bar with snacks and unlimited coffee
• Lunch & Learns and professional development opportunities
• Team outings and other opportunities to connect with colleagues
• A collaborative, supportive team environment

Job Duties

• Assisting with patient discharge procedures.
• Monitoring and reporting patient progress and any significant changes to the medical team.
• Rescheduling appointments.
• Managing patient referrals and ensuring appropriate follow-up.
• Obtaining prior authorizations for medications and treatments.
• Maintaining accurate and confidential patient records in the Electronic Medical Record (EMR) system.
• Managing communication between patients, providers, and pharmacies.
• Basic clerical duties such as answering phones and maintaining records.

Maintaining a Safe and Secure Environment:

• Ensuring a clean and safe environment for patients and staff.
• Maintaining confidentiality and complying with HIPAA regulations

Requirements

Qualifications and Skills:

• Licensure: Current, active, and unrestricted Licensed Practical Nurse (LPN) license or Registered Nurse (RN) license in the state of New Jersey.
• Experience: Previous experience in a psychiatric or behavioral health setting preferred.
• Strong interpersonal and communication skills.
• Empathy and a compassionate demeanor.
• Ability to work as part of a team.
• Knowledge of medical terminology and mental health disorders.
• Organizational and time-management skills.
• Computer literacy and experience with EMR systems.
• Ability to handle stressful situations calmly.

Salary Range:

$60,000 - $80,000