LPN/RN - Clinical Triage, PCP (Falmouth)

Cape Cod Healthcare Inc; Falmouth (MA); Presencial; USD 54.000 - 68.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Sign on Bonus Eligible

Descripción de la vacante

Medical Affiliates of Cape Cod in Falmouth, MA is seeking an LPN/RN for Clinical Triage in PCP. You will support clinicians, triage calls, and manage patient needs in a fast-paced clinic setting.

40 hours/week, 7:30a–5:30p, Monday–Friday with no weekend or holiday shifts. Hourly pay range $39–$49; sign-on bonus eligible; department MACC-FH Medical Clinic; Massachusetts-Falmouth location.

Formación

• Graduate of a Practical Nursing program.
• Currently licensed as LPN in Massachusetts.
• BLS certification for Health Care Providers.
• Two years’ clinical experience preferred.

Responsabilidades

• Triage calls and messages; prioritize urgent needs and schedule visits.
• Record vitals and clinical data; document in EHR promptly.
• Support clinicians with procedures and testing as assigned.
• Greet patients, provide courteous service, and maintain privacy.
• Collaborate with care team to ensure continuous, safe patient care.
• Float to MACC locations as needed and adhere to policies.

Conocimientos

English proficiency

Interpersonal skills

Educación

LPN license MA

RN license MA

BLS Certification

Accredited nursing program grad

Descripción del empleo

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The pay range displayed on each job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set, and education. This is not inclusive of the value of Cape Cod Healthcare’s benefits package (if applicable), which includes among other benefits, healthcare/dental/vision and retirement. Exempt (Salaried) position salary ranges are based on a 40-hour workweek (37.5 hours for VNA) and offers are prorated based on FTE.

Job Description - LPN/RN - Clinical Triage, PCP (Falmouth) (261022-50025870)

Job Description

LPN/RN - Clinical Triage, PCP (Falmouth) - ( 261022-50025870 )

Purpose of Position : Under the direction of the clinician, department supervisor or designee, provide the highest standards of clinical support to the MACC practice. Delivers excellent customer service to patients through participation in a medical care team. Demonstrates a high level of competence with clinical support in accordance with MACC’s policies and procedures.

Description

• Monitor the Electronic Health Record nurse pool throughout the day and respond in a timely manner
• Triage incoming calls, messages, and In-Basket tasks, being able to prioritize urgent matters and schedule appointments as needed
• Exercises thinking, nursing judgment, and standard triage guidelines to ensure health needs and concerns of a patient, group, or population are met
• Assesses complex patient needs to ensure patient is transitioned to appropriate level of care
• Demonstrates a systematic, dynamic approach to collect objective and subjective data and assesses the response
• Triages and schedules visits based on assessment of patient disposition needs and consideration of available and appropriate resources; refer for emergency and follow up care
• Provides clinical support to team, adjusting role and priorities to meet patient care demands
• Answers phone calls and electronic messages promptly
• Greets callers appropriately by identifying self and department, and provides assistance in a friendly, respectful, and helpful manner
• Provides timely, efficient, and accurate triage responses in accordance with professional nursing standards
• Documents all calls, encounters, and actions taken into the patient’s medical record timely and completely according to established policy and professional standards
• Educate patients about utilization of the clinics’ community services
• Collaborate with the interdisciplinary care team as needed to avoid interruption of delivery of services to patients
• Performs other work-related duties and activities as assigned or requested
• Greets and escorts patients to exam rooms
• Obtains relevant information and takes vital signs as indicated (i.e. height, weight, blood pressure, heart rate, respiratory rate, oxygen saturation).
• Inputs pertinent clinical information into the electronic health record timely and with accuracy and performs a complete medication reconciliation
• Assists clinicians with clinical procedures and/or additional tests specific to the department. May advise patient of preparation required for exam or additional testing and keeps patients informed of visit status, unforeseen delays and other relevant information pertaining to the patient’s visit
• Assists in resolving patient concerns by acting as an advocate, as appropriate
• Participates in practice and department meetings, trainings, etc. to promote continuous improvement and quality patient care
• Takes initiative to learn, understand, and stay current with community resources and the greater healthcare system while continuously participating in self-assessment of skills
• Maintains patient rights and abides by all confidentiality obligations pursuant to CCHC and HIPAA
• Provides clerical/office support as necessary (i.e. scheduling appointments, greeting and registering patients, scanning incoming medical records and paperwork, preparing medical records, answering phone calls and taking messages, faxing, etc.)
• Ability to float to other MACC practices when required
• Verifies and implements clinician’s orders for testing and/or procedures (EKG’s, dressing changes, spirometry, Holter monitors, etc.)
• Triages walk-in patients per established protocols
• Maintains communication and collaboration with interprofessional team and others to facilitate safe transitions and continuity of care delivery

Qualifications

LPN (P015) - EDUCATION/EXPERIENCE/TRAINING

• Ability to read, write and communicate in English
• Graduate of an accredited Practical Nursing program
• Currently licensed as a Licensed Practical Nurse in the state of Massachusetts
• Basic Life Support Certification for Health Care Providers
• Strong interpersonal, customer service, time management skills
• Experience with current office technology and proficient with computer office applications (Electronic Medical/Health Records, MS Office, etc.)
• A Minimum of two years’ experience in a clinical setting preferred

RN (X21A) - EDUCATION/EXPERIENCE/TRAINING

• Ability to read, write and communicate in English
• Graduate of an accredited school of nursing
• Currently licensed as a Registered Nurse in the Commonwealth of Massachusetts
• Basic Life Support Certification for Health Care Providers
• Experience with current office technology and proficient with computer office applications (Electronic Medical/Health Records, MS Office, etc.)
• Minimum of two years’ experience in a clinical setting preferred

Schedule Details

40 hours per week 7:30a-5:30p, Monday-Friday, No weekends & No holidays*Sign on Bonus Eligible!

Organization

Medical Affiliates of Cape Cod

Primary Location

Massachusetts-Falmouth

Department : MACC- FH Medical Clinic

Annual/Hourly : Hourly

Hiring Pay Range : $ 39 - $ 49

The pay range displayed on each job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set, and education. This is not inclusive of the value of Cape Cod Healthcare’s benefits package (if applicable), which includes among other benefits, healthcare/dental/vision and retirement. Exempt (Salaried) position salary ranges are based on a 40-hour workweek (37.5 hours for VNA) and offers are prorated based on FTE.