LPN: Front Desk & Patient Care Navigator

Kroger Co.; Oak Ridge (TN); On-site; USD 33,000 - 34,000; Full time

Job summary

Kroger Co. in Oak Ridge, TN is seeking a clinic support associate to work under the supervision of a nurse practitioner or physician assistant.

The role focuses on maximizing patient flow and delivering an outstanding patient experience, including front-desk duties and meticulous EHR documentation. Responsibilities include biometric screenings, injections or immunizations, patient registration, insurance collection, and accurate data entry.

Qualifications

• High School Diploma or GED required.
• Experience as LPN or similar role.
• BLS certification.
• Valid LPN licensure.
• Strong administrative, communication, and organizational skills.
• Basic math skills and attention to detail.
• Ability to work cooperatively in a fast-paced, team-based environment.
• Excellent customer service and organizational skills.

Responsibilities

• Conduct biometric screenings.
• Prepare and administer injections and immunizations.
• Greet customers and manage front desk.
• Register patients and collect insurance information and payments.
• Enter patient data and vitals in the EHR.
• Maintain clinic space and supplies.
• Assist with off-site events as needed.
• Travel to designated clinics if float.

Skills

Customer service

Administrative skills

Attention to detail

Teamwork

Basic math

Education

High School Diploma or GED

BLS Certification

LPN licensure

Job description

Kroger Co. in Oak Ridge, TN is seeking a clinic support associate to work under the supervision of a nurse practitioner or physician assistant.

The role focuses on maximizing patient flow and delivering an outstanding patient experience, including front-desk duties and meticulous EHR documentation. Responsibilities include biometric screenings, injections or immunizations, patient registration, insurance collection, and accurate data entry.