Patient Care Technician: Front Desk & Patient Experience

Kroger Co.; Bowling Green (KY); On-site; USD 17,000 - 25,000; Full time

Job summary

Kroger Co. is seeking a Patient Care Technician for our clinic in Bowling Green, KY. The role focuses on maximizing patient flow, accuracy in EHR documentation, and delivering an exceptional patient experience.

You will greet patients, assist with registration, collect payments, and support the care team to maintain a safe, survey-ready environment. Requirements include a High School Diploma or GED, basic computer skills, strong communication and organizational abilities, and a customer-service

Qualifications

• High School Diploma or GED is required.
• Basic computer skills.
• Excellent administrative, communication, and organizational skills.
• Basic math skills.
• Ability to work in a fast-paced, team-based environment.
• Excellent customer service and organizational skills.

Responsibilities

• Greet customers and manage front area.
• Assist with clinic flow and patient queue management.
• Perform EHR documentation and registration tasks.
• Verify patient identity and collect payments.
• Escort patients to exam rooms and record vital signs.
• Maintain clean and organized clinic space.

Skills

Administrative skills

Customer service

Communication

Organizational skills

Attention to detail

Team collaboration

Education

High School Diploma or GED

Job description

Kroger Co. is seeking a Patient Care Technician for our clinic in Bowling Green, KY. The role focuses on maximizing patient flow, accuracy in EHR documentation, and delivering an exceptional patient experience.

You will greet patients, assist with registration, collect payments, and support the care team to maintain a safe, survey-ready environment. Requirements include a High School Diploma or GED, basic computer skills, strong communication and organizational abilities, and a customer-service