Pharmacy Technician: Patient Care & Pharmacy Support

Kroger; Nashville (TN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Employee Assistance Program

Associate discounts

Tuition reimbursement

Career growth opportunities

Job summary

Kroger in Nashville is seeking a customer-focused associate to support health and wellness services, ensure fair pricing, and provide exceptional service to customers and employees. You will help with reception, data entry, and product dispensing while following HIPAA and safety guidelines.

The role emphasizes collaboration, integrity, and community safety, with growth opportunities in a large national grocery network and access to comprehensive benefits.

Qualifications

• High School Diploma or GED.
• Must be 18 years old.
• Ability to handle highly confidential information.
• Meets minimum state requirements to perform the functions related to the position.
• Any previous comparable experience.
• Any equivalent experience of a pharmacy clerk.
• EPRN familiarity.

Responsibilities

• Comply with local, state and federal regulations; report all illegal activity.
• Follow food safety, sanitation, and safety procedures; report unsafe conditions.
• Understand and perform ordering functions with primary and secondary wholesalers.
• Follow guidelines on inventory management, control, and ordering of medications, devices, supplies.
• Maintain clean and organized work stations and customer waiting areas.
• Count, measure and prepare specified product using best practices.
• Complete billing procedures to assure best value to customer and company.
• Answer phone and triage calls and inquiries as appropriate.
• Adhere to HIPAA guidelines and company policies.
• Provide stellar customer experience during reception, data entry, adjudication, and dispensing.
• Assist pharmacist in responsibilities not requiring professional judgment.
• Put away legend orders, including Central Fill deliveries.
• Work cooperatively in a high paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance to resolve issues.
• Provide support with minors, individuals with special needs, and older adults.
• Perform essential job functions with or without reasonable accommodation.

Skills

Customer service

HIPAA compliance

Cash handling

Data entry

Education

High School Diploma or GED

Job description

Kroger in Nashville is seeking a customer-focused associate to support health and wellness services, ensure fair pricing, and provide exceptional service to customers and employees. You will help with reception, data entry, and product dispensing while following HIPAA and safety guidelines.

The role emphasizes collaboration, integrity, and community safety, with growth opportunities in a large national grocery network and access to comprehensive benefits.