LPN Clinical Coordinator - Office-Based Care Lead

Community Home Health Care Inc; Fort Wayne, Northern (IN, KY); Hybrid; USD 42,000 - 56,000; Full time

Job summary

Community Home Health Care is seeking an organized and dependable LPN to join our nursing department as a Clinical Coordinator/Office Nurse. This office-based role supports daily clinical operations, manages nursing-related calls, assists with referrals and admissions, and coordinates prior authorizations to help ensure clients receive timely, high-quality care.

You will work closely with case management, scheduling, and billing staff to maintain accurate records and ensure HIPAA compliance.

Qualifications

• Indiana LPN license in good standing.
• Home health care experience preferred.
• Experience with prior authorizations, insurance verification, referrals, or clinical coordination preferred.

Responsibilities

• Receive and respond to nursing-related office calls from clients, caregivers, physicians, and other healthcare professionals.
• Assess concerns within the nurse’s scope of practice and communicate urgent matters to the clinical leader.
• Apply for and submit prior authorization requests with Medicaid, insurance companies, and other payers.
• Follow up on pending authorizations and troubleshoot delays, denials, and missing information.
• Maintain accurate authorization records and communicate approval status, service dates, and hours to nursing, scheduling, and billing staff.
• Take new referrals and assist the nursing team with the admission process.
• Collect and review required clinical and referral documentation.
• Maintain tracking systems for supervisory visits, comprehensive assessments, recertifications, and OASIS documentation.
• Provide timely information and updates to case management staff.
• Monitor missed-visit reports and assist with physician notifications and orders.
• Communicate and cooperate with other departments to support clients and employees.
• Maintain accurate documentation in the agency’s EMR system.
• Follow HIPAA requirements and all applicable regulations.
• Assist other departments and complete additional duties as assigned.

Skills

LPN licensure

Prior authorizations

Medical terminology

Excellent organization

Strong communication

Multitasking

Phone communications

EMR systems

Tools

EMR systems

Job description

Community Home Health Care is seeking an organized and dependable LPN to join our nursing department as a Clinical Coordinator/Office Nurse. This office-based role supports daily clinical operations, manages nursing-related calls, assists with referrals and admissions, and coordinates prior authorizations to help ensure clients receive timely, high-quality care.

You will work closely with case management, scheduling, and billing staff to maintain accurate records and ensure HIPAA compliance.