LPN Care Scheduler & Patient Services Coordinator

AMEDISYS HOME HEALTH; Kingsport (TN); On-site; USD 42,000 - 54,000; Full time

Job summary

Amedisys Home Health is seeking a scheduling coordinator to manage home visit scheduling for field staff and coordinate patient care under the Clinical Manager. The role operates Monday through Friday, 8a–5p, with 20–26 USD hourly wage, and supports scheduling, communication with patients, clinicians, and care centers.

Responsibilities include creating weekly clinician schedules, optimizing geography and discipline mix, ensuring timely Oasis visits, and handling intake and referrals as needed.

Qualifications

• Current, unencumbered license to practice as a Licensed Practical Nurse/Licensed Vocational Nurse or Registered Nurse specific to that state the employee is assigned to work by the company.
• High School diploma or GED equivalent.
• One (1+) year of administrative experience in a health care environment.

Responsibilities

• Ensures patient assessment visits including all Oasis visits are scheduled and performed timely.
• Prepares weekly clinician schedules and reviews schedules for capacity and productivity.
• Allocates clinicians efficiently by geography and discipline to match required care.
• Schedules missed visits by end of week or refers to Clinical Manager.
• Collaborates with field clinicians to complete patient visits as ordered and within the care center.
• Manages calls from patients and field staff regarding scheduling issues; refers to Clinical Manager as needed.
• Monitors hospitalized patients and ensures team follow-up as necessary.
• Completes requested schedules including orders and services as required.
• Supports Clinical Manager with timely communication to patients, clinicians, referrals, BD team and office staff.
• Runs applicable reports and responds to workflow with appropriate actions.
• Assists with transfer of patients between care centers or Hospice services.
• If licensed clinician and eligible as field clinician, may provide direct patient care in emergencies.
• May maintain supply closet and liaise with field for patient supply needs.
• In absence of Intake Coordinator, may handle referral and intake process.
• If licensed clinician, may obtain verbal orders and document as applicable.
• Performs other duties as assigned.

Skills

Administrative experience

Scheduling experience

Education

High School diploma or GED equivalent

Job description

Amedisys Home Health is seeking a scheduling coordinator to manage home visit scheduling for field staff and coordinate patient care under the Clinical Manager. The role operates Monday through Friday, 8a–5p, with 20–26 USD hourly wage, and supports scheduling, communication with patients, clinicians, and care centers.

Responsibilities include creating weekly clinician schedules, optimizing geography and discipline mix, ensuring timely Oasis visits, and handling intake and referrals as needed.