LPN Patient Service Scheduler

Amedisys; Northern (KY); Hybrid; USD 34,000 - 38,000; Full time

Benefits offered by this job

Paid Training

Job summary

Amedisys is seeking an LPN to join our in-office scheduling team. This full-time weekday role supports field clinicians and patients by scheduling home health visits and coordinating care under the Clinical Manager.

The ideal candidate has an active LPN/LVN/RN license, strong administrative skills, and at least one year of healthcare scheduling or admin experience. Paid training is provided to ensure smooth onboarding.

Qualifications

• Current, unencumbered license to practice as LPN/LVN or RN in the state of assignment.
• High School diploma or GED equivalent.

Responsibilities

• Schedules patient visits, including Oasis visits, and coordinates with field clinicians.
• Prepares weekly clinician schedules and reviews capacity to meet productivity standards.
• Assigns clinicians efficiently by geography and required care, optimizing clinician capacity.
• Ensures missed visits are rescheduled or routed to Clinical Manager for resolution.
• Collaborates with field clinicians to ensure all visits are scheduled and completed as ordered.
• Manages calls from patients and field staff regarding scheduling; informs Clinical Manager of issues.
• Monitors hospitalized patients and ensures team follow-up as needed.
• Produces required schedules, including orders and services like labs or add-on visits.
• Maintains timely communication with patients, clinicians, referral sources, and office staff.
• Generates reports and responds to workflow with appropriate actions.
• Assists with patient transfers between care centers or Hospice services.
• If licensed and capable, may provide direct patient care during emergencies.
• Maintains supply closet and coordinates with field for patient supply needs.
• If Intake Coordinator is unavailable, may handle referral/intake processes.
• May obtain verbal orders and document as applicable.
• Performs other duties as assigned.

Skills

Scheduling

Administrative skills

Clinical coordination

Communication

Education

Licensed Practical Nurse (LPN) / Licensed Vocational Nurse (LVN) OR Registered Nurse (RN) license

High School diploma or GED

Job description

Overview

LPN License Required

Weekday/Full-time Position/In office role

We are looking for an LPN with strong clinical and administrative skills. This role works closely with our field clinicians and our patients to schedule appointments for home health services.

Paid Training

Pay: $24.70 to $27.78 Hourly

Responsible for scheduling the home visits for the field staff and assisting with the coordination of patient care. Works under the direction of the Clinical Manager to ensure the proper utilization of clinical resources to maximize care center capacity and utilization guidelines. Responsible for scheduling and communicating with field staff, patients, and Clinical Manager regarding scheduling of patient services.

Responsibilities

1. Ensures patient assessment visits including all Oasis visits are scheduled and performed timely.
2. Prepares weekly clinician schedules. Reviews clinician schedules daily or more frequently as needed to determine capacity opportunities and ensure productivity standards are being met.
3. Ensures clinicians are assigned and scheduled in most efficient geography, maximizing clinician efficiency, utilizing the lowest possible discipline, matching skill with required care, and optimizing clinician capacity.
4. Ensures missed visits are scheduled by the end of the current week or referred to the Clinical Manager for resolution.
5. Works collaboratively with field clinicians to ensure all patient visits are scheduled and completed as ordered and within the care center.
6. Manages calls from patients and field staff related to scheduling issues. Refers clinical and performance related issues to the Clinical Manager.
7. Monitors hospitalized patients, communicating and ensuring the team follows up as necessary.
8. Completes requested schedules ensuring all orders and services (e.g. lab draw, supervisory visits, add-on visits or disciplines etc.) are included as required.
9. Supports Clinical Manager and works collaboratively to ensure timely communication with patients, clinicians, referral sources, BD team and other office personnel.
10. Runs all applicable reports and responds to workflow taking appropriate actions.
11. Assists with internal or external transfer of patients between care centers and/or Hospice services.
12. If a licensed clinician and meets all criteria to be a field clinician, may provide direct patient care as necessary and only in times of an emergency.
13. May be responsible for maintaining supply closet with routine supplies, ensuring supplies are within expiration dates and packaged appropriately, and serve as liaison with the field for patient supply needs.
14. In the absence of an Intake Coordinator, may be responsible for the referral and intake process within the care center.
15. If a licensed clinician, may obtain verbal orders for patients and documents as applicable.
16. Performs other duties as assigned.

Qualifications

Required-

1. Current, unencumbered license to practice as a Licensed Practical Nurse/Licensed Vocational Nurse or Registered Nurse specific to that state the employee is assigned to work by the company.
2. High School diploma or GED equivalent.
3. One (1+) year of administrative experience in a health care environment.

Preferred-

1. One (1+) year of scheduling experience in a healthcare environment.

Amedisys is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic.