LPN Patient Service Scheduler

Amedisys; Ringgold (GA); On-site; USD 34,000 - 38,000; Full time

Benefits offered by this job

Paid training

Job summary

Amedisys in Ringgold, GA is seeking an LPN for an in-office, weekday full-time scheduling role. You will coordinate home health visits, work with field clinicians and patients to schedule services, and help maximize care center utilization.

Responsibilities include building weekly clinician schedules, communicating with staff and patients, and ensuring timely completion of orders and visits. A valid LPN license and 1+ year administrative scheduling experience are preferred; paid training is

Qualifications

• Current, unencumbered LPN/LVN or RN license for the assigned state.
• High School diploma or GED equivalent.
• 1+ year of administrative experience in a health care setting.
• 1+ year of scheduling experience in a healthcare environment.

Responsibilities

• Ensure patient assessment visits, including Oasis visits, are scheduled and performed timely.
• Prepare weekly clinician schedules and monitor capacity to meet productivity standards.
• Assign clinicians to maximize efficiency and appropriate care.
• Schedule and refer missed visits for resolution with Clinical Manager.
• Collaborate with field clinicians to ensure all patient visits are completed as ordered.
• Handle scheduling-related calls from patients and field staff; escalate as needed.
• Monitor hospitalized patients and ensure follow-up as required.
• Ensure orders and services are included in schedules (labs, visits, etc.).
• Coordinate timely communication with patients, clinicians, referrals, and departments.
• Run reports and act on workflow findings.
• AssistTransfers of patients between care centers or Hospice.
• If licensed and needed, provide direct patient care in emergencies.
• Maintain supply closet and liaison with field for patient supplies.
• Assist intake process when Intake Coordinator is absent.
• Obtain verbal orders if licensed and applicable.
• Perform other duties as assigned.

Skills

Scheduling

Administrative skills

Clinical skills

Education

LPN/LVN or RN license (state)

High School diploma or GED

Job description

Overview

LPN License Required

Weekday/Full-time Position/In office role

We are looking for an LPN with strong clinical and administrative skills. This role works closely with our field clinicians and our patients to schedule appointments for home health services.

Paid Training

Pay: $24.70 to $27.78 Hourly

Responsible for scheduling the home visits for the field staff and assisting with the coordination of patient care. Works under the direction of the Clinical Manager to ensure the proper utilization of clinical resources to maximize care center capacity and utilization guidelines. Responsible for scheduling and communicating with field staff, patients, and Clinical Manager regarding scheduling of patient services.

Responsibilities

1. Ensures patient assessment visits including all Oasis visits are scheduled and performed timely.
2. Prepares weekly clinician schedules. Reviews clinician schedules daily or more frequently as needed to determine capacity opportunities and ensure productivity standards are being met.
3. Ensures clinicians are assigned and scheduled in most efficient geography, maximizing clinician efficiency, utilizing the lowest possible discipline, matching skill with required care, and optimizing clinician capacity.
4. Ensures missed visits are scheduled by the end of the current week or referred to the Clinical Manager for resolution.
5. Works collaboratively with field clinicians to ensure all patient visits are scheduled and completed as ordered and within the care center.
6. Manages calls from patients and field staff related to scheduling issues. Refers clinical and performance related issues to the Clinical Manager.
7. Monitors hospitalized patients, communicating and ensuring the team follows up as necessary.
8. Completes requested schedules ensuring all orders and services (e.g. lab draw, supervisory visits, add-on visits or disciplines etc.) are included as required.
9. Supports Clinical Manager and works collaboratively to ensure timely communication with patients, clinicians, referral sources, BD team and other office personnel.
10. Runs all applicable reports and responds to workflow taking appropriate actions.
11. Assists with internal or external transfer of patients between care centers and/or Hospice services.
12. If a licensed clinician and meets all criteria to be a field clinician, may provide direct patient care as necessary and only in times of an emergency.
13. May be responsible for maintaining supply closet with routine supplies, ensuring supplies are within expiration dates and packaged appropriately, and serve as liaison with the field for patient supply needs.
14. In the absence of an Intake Coordinator, may be responsible for the referral and intake process within the care center.
15. If a licensed clinician, may obtain verbal orders for patients and documents as applicable.
16. Performs other duties as assigned.

Qualifications

Required-

1. Current, unencumbered license to practice as a Licensed Practical Nurse/Licensed Vocational Nurse or Registered Nurse specific to that state the employee is assigned to work by the company.
2. High School diploma or GED equivalent.
3. One (1+) year of administrative experience in a health care environment.

Preferred-

1. One (1+) year of scheduling experience in a healthcare environment.

Amedisys is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic.