LPN Care Guide: Patient Experience Navigator

OSF HealthCare; Danville (IL); On-site; USD 32,000 - 47,000; Full time

Job summary

OSF HealthCare is looking for a Licensed Practical Nurse Care Guide to support outpatient clinics. You will register patients, collect payments, and room patients, while assisting providers with care and treatment to maximize clinical excellence.

The role requires an active LPN license, BLS certification within two weeks of hire, and strong interpersonal and computer skills. You will float to different facilities based on need.

Qualifications

• Education: High School Diploma or GED.
• Licensure/Certification: LPN license and BLS for Health Care Providers within 2 weeks of hire date.
• Strong interpersonal and communication skills; solid computer skills and proficiency with Microsoft software.

Responsibilities

• Register and collect payments, room patients, assist the provider with care and treatment.
• Discharge patients and follow up with patients after visits; accompany patients and their guests through the visit.
• Support front and back-office tasks; coordinate with care teams in an outpatient setting.

Skills

Interpersonal skills

Communication skills

Microsoft Office

Epic EHR

Education

High School Diploma / GED

Tools

Epic EHR

Job description

OSF HealthCare is looking for a Licensed Practical Nurse Care Guide to support outpatient clinics. You will register patients, collect payments, and room patients, while assisting providers with care and treatment to maximize clinical excellence.

The role requires an active LPN license, BLS certification within two weeks of hire, and strong interpersonal and computer skills. You will float to different facilities based on need.