LPN Care Guide: Patient Experience Champion (Floating)

OSF HealthCare; Morris (IL); On-site; USD 32,000 - 47,000; Full time

Job summary

OSF HealthCare is seeking a Licensed Practical Nurse Care Guide in Morris, IL. The role registers patients, collects payments, rooms patients, assists providers with care, discharges, and follows up to maximize the patient experience.

The Care Guide supports front and back-office duties in outpatient management and may float to other facilities based on business needs to ensure seamless patient care.

Qualifications

• Education: High School Diploma/ GED.
• Licensure/ Certification: LPN License and American Heart Association BLS needed within 2 weeks of hire.
• Experience/ Skills: Excellent interpersonal and communication skills; strong computer skills and proficiency with Microsoft software; detail oriented and analytical.

Responsibilities

• Registering and admitting patients; collecting payments and rooming.
• Assisting providers with care and treatment and discharging patients.
• Following up with patients and acting as patient advocate for the visit.
• Floating to different facilities as needed.

Skills

Interpersonal communication

Computer skills

Analytical problem solving

Attention to detail

Education

High School Diploma/GED

LPN License

BLS Certification (AHA)

Tools

Epic

Job description

OSF HealthCare is seeking a Licensed Practical Nurse Care Guide in Morris, IL. The role registers patients, collects payments, rooms patients, assists providers with care, discharges, and follows up to maximize the patient experience.

The Care Guide supports front and back-office duties in outpatient management and may float to other facilities based on business needs to ensure seamless patient care.