LPN Care Guide: Elevate Patient Experience

OSF HealthCare; Keller (IL); On-site; USD 33,000 - 47,000; Full time

Job summary

OSF HealthCare is seeking a Licensed Practical Nurse Care Guide to support patient registration, rooming, and assist the provider with care in outpatient settings. The role emphasizes patient advocacy to enhance the overall experience and clinic efficiency.

Responsibilities include discharge, follow-up, and performing front/back-office tasks with a willingness to float between facilities as needed. Requires LPN license, BLS, and strong communication skills; prior Epic experience is a plus.

Qualifications

• High School Diploma or GED required.
• LPN license and BLS within 2 weeks of hire date.
• Excellent interpersonal and communication skills; proficient with Microsoft software.

Responsibilities

• Register and collect payments, room patients, and assist the provider with care and treatment.
• Discharge patients and follow up to maximize patient experience and care efficiency.
• Support front office and back-office tasks; float to various facilities as needed.

Skills

Interpersonal skills

Communication skills

Microsoft software

Analytical thinking

Detail oriented

Education

High School Diploma/GED

LPN License

BLS for Health Care Providers

Tools

Epic

Job description

OSF HealthCare is seeking a Licensed Practical Nurse Care Guide to support patient registration, rooming, and assist the provider with care in outpatient settings. The role emphasizes patient advocacy to enhance the overall experience and clinic efficiency.

Responsibilities include discharge, follow-up, and performing front/back-office tasks with a willingness to float between facilities as needed. Requires LPN license, BLS, and strong communication skills; prior Epic experience is a plus.