LPN Care Guide: Patient Advocate & Front-Office Nurse

OSF HealthCare; Fond du Lac (IL); On-site; USD 32,000 - 47,000; Full time

Job summary

OSF HealthCare is seeking a Licensed Practical Nurse Care Guide to register patients, assist providers with care, and manage front and back-office duties in outpatient settings. The role includes rooming patients, collecting payments, and ensuring a smooth patient experience.

The position requires an LPN license and BLS, with strong communication and computer skills, and the ability to float to different facilities as needed. Prior clinical experience and EHR familiarity are preferred.

Qualifications

• Education: High School Diploma or GED.
• LPN license and BLS for Health Care Providers to be completed within 2 weeks of hire date.
• Excellent interpersonal and communication skills; solid computer skills; detail oriented.
• Preferred: 1 year clinical service experience; EHR experience; injections/minor procedure assistance.

Responsibilities

• Register patients, collect payments, room patients and assist the provider with care.
• Support front and back-office duties in outpatient management.
• Discharge patients and follow up with patients or families.
• Floating to various facilities as needed by business needs.

Skills

Interpersonal communication

Customer service

Problem solving

Education

High School Diploma or GED

Tools

Epic

Microsoft Office

Electronic Health Records

Job description

OSF HealthCare is seeking a Licensed Practical Nurse Care Guide to register patients, assist providers with care, and manage front and back-office duties in outpatient settings. The role includes rooming patients, collecting payments, and ensuring a smooth patient experience.

The position requires an LPN license and BLS, with strong communication and computer skills, and the ability to float to different facilities as needed. Prior clinical experience and EHR familiarity are preferred.