LPN Care Guide: Elevate Patient Experience and Float

OSF HealthCare; Peoria (IL); On-site; USD 32,000 - 47,000; Full time

Job summary

OSF HealthCare in Peoria, IL seeks a Licensed Practical Nurse Care Guide. This hourly role supports the patient journey, from registration and payments to rooming and care assistance, working to maximize clinical excellence and patient experience.

The Care Guide collaborates with providers, handles front/back-office tasks, and may float to different facilities based on business needs. LPN licensure and BLS are required or completed soon after hire.

Qualifications

• Education: High School Diploma or GED.
• LPN license required; BLS for Health Care Providers within 2 weeks of hire date.
• Excellent interpersonal and communication skills.
• Solid computer skills with Microsoft software; Epic knowledge preferred.

Responsibilities

• Register patients, collect payments, and room patients in outpatient settings.
• Assist providers with care, discharge patients, and perform follow-up tasks.
• Support front and back-office duties and ensure smooth patient flow.
• Float to various facilities as needed and uphold patient advocacy.

Skills

Interpersonal communication

Problem-solving

Detail-oriented

Customer service

Teamwork

Education

High School Diploma/GED

Tools

Epic

Microsoft Office

Job description

OSF HealthCare in Peoria, IL seeks a Licensed Practical Nurse Care Guide. This hourly role supports the patient journey, from registration and payments to rooming and care assistance, working to maximize clinical excellence and patient experience.

The Care Guide collaborates with providers, handles front/back-office tasks, and may float to different facilities based on business needs. LPN licensure and BLS are required or completed soon after hire.