Loyalty Strategy & Operations Lead

Skechers USA, Inc.

Manhattan Beach (CA)

On-site

USD 165,000 - 195,000

Full time

14 days+
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Job summary

Skechers is seeking an experienced Director, Loyalty Strategy & Operations to lead the strategy, execution, and evolution of the Skechers loyalty program across digital and retail channels.

This hands-on leader will drive engagement, activation, retention, and long‑term member value, while building scalable, measurable initiatives and partnering across Retail, CRM/Personalization, Analytics, Product, IT, Operations, and Finance to deliver omnichannel growth.

Job description

Skechers is seeking an experienced Director, Loyalty Strategy & Operations to lead the strategy, execution, and evolution of the Skechers loyalty program across digital and retail channels.

This hands-on leader will drive engagement, activation, retention, and long‑term member value, while building scalable, measurable initiatives and partnering across Retail, CRM/Personalization, Analytics, Product, IT, Operations, and Finance to deliver omnichannel growth.

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