Loyalty & Promotions Strategy Architect

EPAM Systems Inc; McLean (VA); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Health Insurance

401(k) Matching

Paid Time Off

LinkedIn Learning Access

Stock Purchase Program

Employee Discounts

Job summary

EPAM Systems is seeking a driven Loyalty & Promotions Consultant to join Empathy Lab in North America. You will help design and deliver loyalty programs, membership experiences and subscription models that drive measurable growth for leading brands across QSR, Retail, Travel & Hospitality and consumer goods.

Working with senior practice leads and cross-functional teams, you'll shape offerings, contribute to client engagements and advance our thought leadership in loyalty and promotions through

Qualifications

• 5+ years of relevant experience in consulting, agency or client-side marketing roles
• Growing expertise in one or more domains such as loyalty, membership, pricing, promotions or subscription business models
• Strong analytical and problem-solving skills, with a creative approach to business challenges
• Clear written and verbal communication skills, with the ability to translate complex ideas into accessible insights
• Comfort collaborating cross-functionally, with growing exposure to direct client engagement
• Business acumen and curiosity about the ROI and outcomes of loyalty and promotion initiatives
• Experience contributing to client engagements across multiple phases (strategy, design, delivery)
• Willingness to travel occasionally for client or team needs

Responsibilities

• Support the development of client recommendations across loyalty programs, offer strategies, membership experiences and subscription models
• Contribute to end-to-end program design, including strategic options, business cases, economics and go-to-market approaches
• Collaborate with data, experience design, digital product and delivery teams to support the execution of integrated client projects
• Prepare materials, analyses and points of view that help account teams align solutions to client needs
• Support new business development efforts, including research, proposal content and pitch materials
• Co-author research, articles and points of view that support the practice's thought leadership in loyalty and promotions
• Represent the practice at industry events, webinars and forums to build visibility and expertise
• Help cultivate relationships with external platform partners on practice-related initiatives
• Partner closely with senior consultants and practice leads to learn and apply emerging approaches in loyalty and promotions strategy

Skills

Loyalty marketing

Promotions strategy

Data analysis

Cross-functional collaboration

Storytelling / communications

Job description

EPAM Systems is seeking a driven Loyalty & Promotions Consultant to join Empathy Lab in North America. You will help design and deliver loyalty programs, membership experiences and subscription models that drive measurable growth for leading brands across QSR, Retail, Travel & Hospitality and consumer goods.

Working with senior practice leads and cross-functional teams, you'll shape offerings, contribute to client engagements and advance our thought leadership in loyalty and promotions through