Loyalty Marketing Manager – Localized Growth & Retention

Office Depot / ODP; Boca Raton (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

Office Depot in the United States seeks a Marketing Manager for Loyalty Program Management to design and execute customer loyalty strategies that boost engagement and lifetime value. You will lead end-to-end loyalty initiatives, manage campaigns across channels, and optimize programs with cross-functional teams.

The role emphasizes localized marketing for priority markets, geo-targeted campaigns, and collaboration with marketing, product, and analytics to align programs with business goals and

Qualifications

• Bachelor's degree in Marketing, Business Administration or related field.
• 5+ years of experience developing and managing marketing strategies.
• Experience with enterprise-level loyalty programs and data-driven campaigns.

Responsibilities

• Lead end-to-end development and execution of loyalty strategies to drive retention and lifetime value.
• Oversee loyalty platforms and integrations; coordinate with IT and vendors.
• Analyze customer data to segment and personalize loyalty experiences.
• Develop localized marketing campaigns and geo-targeted initiatives for priority markets.

Skills

Loyalty program management

Customer segmentation

Data analytics

Campaign development

Budget management

Team leadership

Education

Bachelor's degree in Marketing or related field

Tools

CRM platforms

Job description

Office Depot in the United States seeks a Marketing Manager for Loyalty Program Management to design and execute customer loyalty strategies that boost engagement and lifetime value. You will lead end-to-end loyalty initiatives, manage campaigns across channels, and optimize programs with cross-functional teams.

The role emphasizes localized marketing for priority markets, geo-targeted campaigns, and collaboration with marketing, product, and analytics to align programs with business goals and