Lower School Front Office & Substitute Coordinator

Erie 1 BOCES; Buffalo (NY); On-site; USD 40,000 - 50,000; Full time

Job summary

Erie 1 BOCES in Buffalo, NY, seeks a Lower School Receptionist (K-4) to manage front-office operations, attendance, and substitute coordination under the K-4 Building Principal.

The role emphasizes welcoming families, handling inquiries, and maintaining confidential records; requires high school diploma, 1-3 years office experience, and proficiency with Google Suites. This full-time, 12-month position offers competitive salary and benefits.

Qualifications

• High School degree required; additional qualification as a Receptionist, Administrative Assistant or School Secretary a plus.
• Associate's or Bachelor's degree in Business Administration or related field preferred.
• One to three years of experience in an office setting.

Responsibilities

• Ensure accurate daily student attendance is recorded and reported for grades K-4.
• Manage the tardy process and communicate with families regarding student absences and tardiness.
• Maintain and monitor employee time and attendance records.
• Run attendance reports and follow up on student excuse notes and documentation.
• Serve as the primary point of contact for incoming calls, visitors, students, and families.
• Support a safe and welcoming school environment by enforcing building entry and visitor protocols.
• Make daily announcements for staff and students.
• Provide general administrative and clerical support to the Lower School administration team.
• Maintain student records and update files with required documentation.
• Receive, sort, and distribute mail and deliveries.
• Maintain office organization, supplies, and shared staff spaces, including the faculty room and main office.
• Provide basic printer and copier support for faculty and office staff.
• Coordinate and support substitute teacher coverage and onboarding in collaboration with administration.
• Communicate professionally and effectively with families, staff, students, and community partners.
• Support school events, family engagement activities, and after-school functions as needed.
• Maintain organized electronic and physical filing systems.
• Handle sensitive and confidential information with discretion and professionalism.
• Prioritize multiple responsibilities and respond proactively in a fast-paced school environment.

Skills

Excellent interpersonal and customer

Excellent verbal and written

Excellent time management

Education

High School diploma

Associate or Bachelor's in related field preferred

1–3 years of office experience

Tools

Google Suites

Job description

Erie 1 BOCES in Buffalo, NY, seeks a Lower School Receptionist (K-4) to manage front-office operations, attendance, and substitute coordination under the K-4 Building Principal.

The role emphasizes welcoming families, handling inquiries, and maintaining confidential records; requires high school diploma, 1-3 years office experience, and proficiency with Google Suites. This full-time, 12-month position offers competitive salary and benefits.